Support Officer (CFN)

Public Service Reform is a small, friendly team in the Council dedicated to supporting the development of services, partnerships and ways of working through experimentation and innovation that can enable people in Gateshead to thrive.

One area of innovation that we lead on that this role would be involved closely with is Changing Futures Northumbria (CFN) which is a collaboration across the six local authorities of Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland. This project aims to improve the life situation of adults who face multiple disadvantage, transform local services, and reinvent the way the system operates., We're looking to appoint a highly motivated Support Officer to join our Public Service Reform team to work within an exciting national project; Changing Futures Northumbria (CFN)., As a Support Officer, you will work closely with senior management to ensure the smooth running of CFN until its conclusion in March 2025 by providing efficient, professional and comprehensive support to the three Programme Leads and the wider team.

Do you want a role where you're recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you're just what we're looking for!, The work is varied, and the successful candidate will need to be a quick learner. Strict timescales need to be adhered to so good organisational skills are essential and successful candidates will have demonstrable experience of managing a varied workload with competing priorities whilst meeting deadlines.

It is vital that you can demonstrate that you have excellent IT skills using office-based software packages e.g. Microsoft Office and be able to carry out research and simple analysis.

The role will involve responsibility for elements of financial administration as well as the co-ordination and updating of records to ensure a high level of accuracy is maintained and the team comply with all reporting requirements.

You must have 5 GCSEs at grade 4 or grade C or above including Maths and English or equivalent qualification.

Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.

What's in it for you? Well, there's so much on offer and here's just a few of the highlights!

You'll be paid a competitive salary £24,702 to £25,979 pa
We'll help you save for your future with an outstanding employer contribution to your pension.
You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
You'll have the opportunity to participate in the Council's Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year.
We offer hybrid working arrangements to ensure a positive work life balance.
A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas.
You'll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
You'll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping

It's time to apply!

We're delighted that you want to come and work with us. Please take a look at the full job profile via this link. It's important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we'll be checking to ensure that they meet the essential criteria as set out in the job profile.