Support Representative

Emerson Ltd, City of Westminster

Support Representative

Salary not available. View on company website.

Emerson Ltd, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 29 Mar | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: b52969da4e874f47b1c9c5b082096692

Full Job Description

In this role, the Location Support Representative will work extensively with the Theale office in the UK - onsite position. The post holder will be responsible for the execution of Location Support tasks to support the functional activity within NI| Emerson, contributing to the success of the organization. In this Role, Your Responsibilities Will Be:

  • Provide general administrative support mainly in the UK, reporting to the Regional Location Support Manager
  • Ensure smooth day to day operations of the office and you are a business partner and key connector to site leaders to build and maintain a strong employee community and office culture, focused on engagement, site wide activities and efficient site function.
  • Front office management - to meet and greet visitors in the office, acting as point of contact and handling their queries.
  • Handling emails, parcels, packages.
  • Handling shipments, ensuring Trade Compliance processes are adhered to.
  • Travel - support with ground transportation for visitors in the UK.
  • Responsible for supporting our sites to maintain a healthy, safe, and hygienic office work environment
  • Procurement of office consumables and supplies, upkeep requirements and inventory
  • Overall coordination and negotiation with all service providing vendors
  • Point of contact with building management for landlord, NI|Emerson representative at residence meetings (where required), maintenance, repairs, and services.
  • Update Policies and Guidelines that help provide clarity to services provided.
  • Working closely with the services and finance teams to ensure timely production of purchase orders and processing of invoices/payments.
  • Maintain physical or electronic filing systems for contracts and documentation
  • Customer and services operations including ensuring a consistent and effective response to customers' needs
  • Organization and management of inbound and outbound shipments from various sites
  • Support for internal meetings and events and back-up for global meetings and appointments
  • Who You Are: You acquire data from multiple and diverse sources when solving problems and you build and deliver solutions that meet customer expectations. You adjust communication to fit the audience and the message.

  • Good business communication skills both verbal and written in English
  • Basic Microsoft Office knowledge
  • Be an exemplar of our values including constant respect for people, honesty, integrity, and dedication to serving customers and commitment to innovation and continuous improvement.
  • Ability to work independently, show good judgement and initiative in a fast-paced complex business environment
  • Possess strong customer service skills and customer service focus, confidence dealing with people over the phone and in person
  • You love taking on challenges and enjoy solving problems
  • Be thorough in adhering to instructions.
  • Excellent time management, ability to multi-task and prioritize your workload

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