In this post you will have an opportunity to make a difference to our tenants' lives by ensuring we provide an efficient inspection and surveying service, achieving service standards and completion targets, whilst sustaining tenancies and providing a brilliant customer experience., As the Surveying Manager, you will coordinate inspections and surveys of both occupied and void properties, ensuring reports of property disrepair are acted upon in a timely and effective manner, and drive efficiencies through effective communications and negotiations, work prioritisation and by managing a team of highly skilled Surveyors and Inspectors to meet fluctuating levels of demand and customer requirements.

You will be responsible for the timely review and approval of work, quality standards, and identifying and recommending opportunities to enable tenants to remain independent and sustain their tenancies.

Are you an experienced and passionate property maintenance manager with great customer service and leadership skills, who is ready to embrace a new career challenge., Putting our tenants at the heart of all you do comes naturally to you, you will be ready to rise to the challenges in triaging complex repairs cases under Awaab's law. You will have extensive management experience of repairs and maintenance services and managing multi- disciplinary repairs delivery teams. Taking the lead in the implementation and monitoring of contractor performance in repairs and maintenance and voids service delivery, you will analyse data and make informed recommendations which positively drive operational improvements and creative solutions.

Educated to Degree level (or equivalent) in a relevant Surveying/Building Studies/Construction qualification, you will be able to demonstrate your commitment to professional personal development and continuous learning.

We are an award-winning not for profit housing association that currently owns nearly 9,000 homes across County Durham. We offer more than just a home. We help improve the lives of the people living in our homes and in our places. We work hard to make sure those homes are high quality, sustainable and adaptable, while meeting tenants' current and future aspirations. We offer support that help people into work and training and increase their financial confidence and stability.

Our Plan A sets out our strategy for a realistic path to success. It's flexible. It can cope with the things we do not yet know. Importantly it's cohesive, ensuring we are working together with our teams, partners, tenants and residents to maximise the impact we can make by improving lives through the provision of sustainable homes and places., We are an award winning not for profit housing association based in County Durham. We offer more than just a home. We help improve the lives of the people living in our homes and in our communities.