Are you an experienced building surveyor with a passion for delivering high-quality repairs and maintenance services? Do you thrive in a dynamic environment where customer satisfaction and compliance are top priorities? If so, Torus Group wants to hear from you! As a Repairs Surveyor, you'll play a vital role in our Assets team, ensuring our properties are safe, well-maintained, and meet high standards. You'll be responsible for a variety of surveying tasks, including D2D (Day-to-Day) inspections, HHSRS (Housing Health and Safety Rating System) assessments, Stock Condition surveys, and Forward Planning surveys, while also engaging with customers to ensure excellent service delivery.,

• Conduct a range of property surveys to assess condition, identify defects, and determine necessary repairs or improvements.
• Monitor contractor performance on-site, ensuring work is completed on time, on budget, and to a high standard.
• Provide expert technical advice and liaise with customers, stakeholders, and contractors to resolve any issues.
• Handle customer queries and complaints, ensuring swift resolution and a positive experience.
• Assess and design property adaptations to meet the needs of residents with disabilities.
• Prepare and issue work orders, including estimating costs and prioritising repairs.
• Ensure compliance with health and safety legislation, construction regulations, and best practices.
• Lead tenant consultations and engagement throughout the repair and maintenance process, ensuring high levels of satisfaction.
  
  Level 4 qualification in Construction or equivalent industry experience.
• Strong knowledge of construction legislation, contracts, and on-site health and safety requirements.
• Proven experience in conducting various building surveys and managing repairs.
• Excellent communication skills to engage with customers, contractors, and stakeholders.
• A proactive and solution-focused approach to problem-solving.
• Full UK Driving Licence and ability to travel between sites using own vehicle (business insurance required).
Interview Process:
• Candidates will undertake an in-person interview consisting of competency-based questions and an on-site assessment.
Additional Information Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
• Right to work verification
• Qualification certificate check
• 2x completed references
• OH Health Questionnaire - Fit For Work
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C's