Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise. Heated to 29.5C all year round and open from 10am to 9pm daily, the huge pool area includes a toddler pool, wave pool, whirlpool and exciting flumes as well as the wild water rapids. There are many activities available from learning to Snorkel, Scuba Diving and Aqua jets., We have an exciting opportunity to join the management team of our Subtropical Swimming Paradise. In conjunction with the Pool Manager, you will ensure the safety of all guests and the smooth running of the Subtropical Swimming Paradise facilities. You will also have responsibility for maintaining and driving the commercial management and the control of associated costs, including retail sales. You will assist with the management of budgets for all resources including personnel, operational costs and revenue generation. You will support the Pool Manager in managing a team of 70+ Lifeguards and oversee the daily pool operation including pool activities, ensuring that water quality is maintained to both national and Center Parcs standards, liaising with technical services in relation to any technical breakdown issues. The highest level of cleanliness and building management standards must be consistently achieved. You will support with facilitating and developing a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this.

• RLSS Pool Lifeguard / NARS Qualification
• Excellent communication skills
• Management experience within a similar environment
• Experience of managing a large team
• Customer service experience, with experience of managing standards and service delivery KPI's
• First Aid Certificate
• Friendly, genuine and warm towards guests and colleagues
Desirable requirements:
• Leisure Management qualification
• Pool Plant Operators Certificate or experience
• RLSS Trainer Assessor
  
  You will be contracted to work 160 hours per 4-week period on a flexible basis. Shifts range from 6am - 9.30pm working alternate weekends. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.
As part of the interview process, candidates are required to complete a swim test. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis., Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications