Team Administrator - York and Selby Talking Therapies Team

We are looking to employ a hardworking, conscientious individual who will work as Team Administrator within the York and Selby NHS Talking Therapies Team.

The successful candidate will be required to provide comprehensive administrative services to the Talking Therapies Team, including dealing with both incoming and outgoing telephone calls, booking appointments, managing busy central team inboxes, uploading patient referrals in a timely way, ordering stationary and travel bookings as well as general office duties.

The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work.

They will have an eye for detail, be organised and work to a high degree of accuracy whilst in a very busy role.

As a team player, you'll be able to be flexible and also prioritise your work in order to meet deadlines and have a customer focused approach. Previous experience of working within the NHS is desirable but not essential, as full training will be provided.

Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential. They will be able to effectively and clearly communicate with colleagues, service users and their families.

You are required to have NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale) good standard of English and Mathematics; experience of working in a busy administrative environment and be proficient in the use of MSOffice with experience of patient records systems.

We are the York and Selby NHS Talking Therapies Service, a Primary Care Service that provides therapeutic interventions for individuals with common mental health difficulties such as anxiety and depression.

Our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for whilst aiming to provide timely treatment.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.