Team Leader

Are you an experienced security professional with a passion for driving team performance and ensuring high standards of compliance? We're looking for a proactive and results-driven Team Leader to lead our team in the West Midlands You will play a crucial role in supervising Controllers and Security Officers. You will be responsible for ensuring a high standard of visitor service and maintaining safety and integrity across the Exhibition, building, staff, and visitors. Position Details: West Midlands

• Pay: £13.10 per hour
• Weekly Hours: Full time
• Qualifications: Must have SIA License
• Transportation: Access to a vehicle or good transport links
If you're ready to take on a leadership role and make a positive impact on our team, we'd love to hear from you!,
• Ensure all team members report for duty as scheduled, promptly escalating any issues to Duty Managers or the Scheduling Coordinator.
• Provide operational support and act as a point of contact after hours as needed, taking the lead during incidents and ensuring effective management and escalation of emergencies.
• Immediately inform emergency services during major incidents, contact relevant management representatives, and take necessary actions per assignment instructions.
• Respond to incidents in back-of-house areas and manage alarm activations effectively.
• Coordinate daily post rotations, including task assignments and breaks. Holiday and sickness.
• Supervise team conduct, task completion, attitude, and behaviour. Ensure all personnel are briefed, trained to standard, and undergo regular performance assessments.
• Enforce procedures for managing emergency situations involving fire, security, and safety at all times.
• Plan and deliver activities and services to specified standards to meet expectations.
• Empower team members to achieve Key Performance Indicators (KPIs), addressing issues through coaching, training, and effective delegation.
• Additional Responsibilities
• Ensure effective execution of duties such as patrols, CCTV monitoring, and emergency response.
• Conduct annual performance reviews for team members, including deputies, and maintain close liaison with Duty Managers on operational matters.
• Uphold uniform standards and ensure issuance of necessary working equipment like radios.
• Monitor the Gallery for Health & Safety and security issues, escalating concerns appropriately and reporting faults promptly.
• Complete accurate incident and accident reports, maintaining precise event records.
• Conduct interviews for lateness and manage relevant administration to reduce occurrences., Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs - Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more! Take the Next Step Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!


• Must have right to work in the UK.
• Current SIA License
• Have a 5 year checkable employment history or be able to produce documentary evidence of any period of employment, self employment or full time/part time education.
• The ability to embody and uphold Securitas core values of Integrity, Vigilance, and Helpfullness.
• Strong communication and written skills.
• Interpersonal skills to negotiate and handle sensitive matters with discretion.
• Adaptability and responsiveness to changing priorities.
• Additional qualifications in Health and Safety, Customer Service, and First Aid are adantageous.
  
  It's great to see you're considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.
Ready to take the next step? Click 'I'm Interested' to submit your CV. Questions? Reach out anytime at Recruitmentenquiries@Securitas.uk.com. Why Choose Securitas UK? At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. What You Can Expect Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email. Diversity & Inclusion: Be Yourself at Securitas We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You We support our workforce through initiatives such as:
• Employee Networks - Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.