Team Leader - Extra Care
Care Outlook Ltd, Lindfield, Mid Sussex
Team Leader - Extra Care
Salary not available. View on company website.
Care Outlook Ltd, Lindfield, Mid Sussex
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 19 Dec | Get your application in today.
Closing date: Closing date not specified
job Ref: 33d4ec90fa834445abd91c7a838e76fe
Full Job Description
- Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations
- Ensuring care assessments, care and risk planning meets best practice and customers aspirations
- Work with Recruitment Team to ensure sufficient current and future staffing levels
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
- To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly
- Participate in the paid on-call rota, including weekends if required
- Put in place measure to comply with CQC regulations and work to achieve the best care standards possible
Knowledge of CQC standards and CQC Compliance (essential) - Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
- Full Driving Licence and access to a vehicle (preferred)
- NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people's lives, then this could be your next role!
Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.