Technical Business Analyst

Exciting opportunity to join us as a Technical Business Analyst in the Value Creation team within the E-commerce area of Digital Sales at Virgin Media O2. E-commerce is our key growth channel, responsible for delivering sales revenue targets spanning Cable acquisition and Mobile acquisition/upgrade. The Value Creation team is passionate about enhancing the Cable acquisition journey and boosting the overall conversion rate through innovative thinking. As a Technical Business Analyst, you will play a crucial role in drawing out key technical details, identifying areas for improvement, and effectively communicating these insights to our teams and stakeholders., Join us in redefining our journeys by demonstrating analytical thinking and problem-solving skills to drive impact and realise benefits. You will work closely with our engineers, delivery team, and Senior Product Owner to ensure the successful delivery of our strategy and goals. This is a unique opportunity to be part of a relatively new team and make a significant contribution to our success.

In order to be considered, you must have the following experience;

• Minimum 2 years' experience within a Technical Business Analyst role
• Strong technical background and understanding
• Excellent analytical and problem-solving skills
• Strong written and verbal communication skills with the ability to connect with all levels of the business.
• Comfortable operating at pace and with ambiguity, able and willing to change directions where necessary
The other stuff we are looking for We'd also love you to bring;
• Understanding of agile ways of working
• Experience in a fast-paced e-commerce team
• Strong inter-personal skills to ensure delivery across multiple collaborators in very varied teams and subject areas
• Highly organised, determined with attention to detail
• Strong working experience with Excel, PowerPoint and Jira
  
  The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.