This interesting and varied new role sits at the heart of the Benefits and Welfare Team, providing vital support to the service. Strong data security and reliable system accuracy are essential to allow the team to deliver support to our residents who rely on us. Keeping the systems working as they should, protecting and maintaining the data within them are a big part of this role. You will also be responsible for extracting and organising data to support statutory returns, performance management and service planning. You will need to meet the conditions of the Baseline Personnel Security Standard, including a Basic DBS check, for this role.

About the team:

The Benefits and Welfare Team sits within the Finance Service and delivers both statutory benefits and discretionary support to Exeter households. Sharing a processing system and customers with the Revenues team involves close partnership working across the Revenues and Benefits teams as well as Customer Services and others. We work closely with colleagues in the other Devon district and unitary authorities through the Devon Revenues & Benefits Officers group as well as sharing an IT service with East Devon and Teignbridge Councils.

We are looking for organised and methodical people with experience of working with data and maintaining system integrity. A commitment to accuracy and strong numeracy skills are key. You will need to be comfortable extracting and organising large volumes of data for internal and external audiences. Ideally you will have worked with systems involving means-tested benefits or similar financial assessments.

At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.

To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.

We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.