Technical Design Authority

The Technical Design Authority, within the Connectivity Business Unit, leads the delivery of customer solutions as the primary technical lead and customer contact for solution-related inquiries, ensuring alignment with needs and objectives. Expertise in SDWAN (Fortinet or Meraki), BGP (Fortinet, Cisco, Juniper), firewalling (Fortinet, Cisco), LAN/WAN (Cisco, Juniper), WiFi solutions, and Zero Trust Access is essential, with a commitment to staying updated on advancements to enhance solutions. Responsibilities include reviewing RFPs from Pre-Sales, providing technical support to finalize deals, and ensuring projects are delivered on time and within budget. You will allocate resources effectively and address any misalignment in time or budget planning. As a self-starter with a positive attitude, you will engage in technical discussions, make sound decisions, and guide the delivery of appropriate solutions. Youll balance technical and business needs, offering tactical or strategic direction to achieve optimal outcomes. Responsibilities: Deliver high-quality customer solutions by thoroughly understanding requirements before engagement, capturing scope changes, and ensuring associated commercial elements are addressed. Optimize resource utilization by assigning the right staff to tasks, managing time effectively, and aligning efforts with project timelines and budgets. Maintain up-to-date documentation and ensure a smooth handover to Operations with accurate materials and necessary training or support.

• CCNP Desirable
• Fortinet Certified Professional Desirable
• Fortinet SD-WAN Professional Desirable
• 10 years in a customer delivery role Desirable
• 5 years in a senior architecture role Essential
• 5 years with Fortinet appliances Essential
• 3 years with SDWAN (Fortinet or Meraki) Desirable
• Strong vendor management skills Essential
• Good knowledge of network design use cases within hyperscalers Essential
• Experience with ITSM systems and automating service desk processes Essential
• Strong resource management Desirable
• Experience in building teams and assessing candidates during interviews Desirable
  
  At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in todays business landscape., Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success.
By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. We welcome applications even if you don't think you match 100% of the role selection criteria A note for agencies: Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.