Technical Services Show Operator x3
Warner Bros. Entertainment Inc., Leavesden Green, Watford
Technical Services Show Operator x3
Salary not available. View on company website.
Warner Bros. Entertainment Inc., Leavesden Green, Watford
- Full time
- Temporary
- Onsite working
Posted 4 days ago, 20 Mar | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: bd6fbcae6a464f9f89f41b2f112b7060
Full Job Description
- Act as the venue technician, operating lighting, sound, video, and effects for the show throughout daily operations.
- Ensure that the show encompassed within the Theatre runs consistently to the same high standard every day of operation, keeping downtime to an absolute minimum.
- Respond to issues immediately with technical competency and a keen eye for swift resolution.
- Provide exceptional customer service and always ensure the safety of visitors and internal teams, ensuring compliance with health & safety regulations.
- Start up, maintain, and shut down the show daily, following strict operational procedures.
- Monitor, troubleshoot, and resolve technical issues in real-time, ensuring minimal disruption.
- Escalate complex technical faults to the Duty Technician and Technical Services Team for further support.
- Protect and maintain theatre assets and equipment to ensure reliability and longevity.
- Communicate effectively with the wider Technical Services team and across all departments including Visitor Experience and Studio Facilities.
- Monitor and replenish effect consumables, ensuring stock is maintained.
- Work as part of the Show Experience team, covering weekends, evenings, and holidays.
Education: Ideally educated to degree level or equivalent in a relevant discipline such as Technical Theatre, Audio/Visual Engineering, or Control Systems. - Industry Experience: Significant experience in live event production, theatre, themed entertainment, or visitor attractions, with hands-on involvement in AV technology and show operations.
- Technical Skills: Proven ability to operate, maintain, and troubleshoot complex AV show systems, including theatrical lighting, integrated DSP audio, video systems (servers, signage players, projectors, screens), show control, and atmospheric effects.
- Live Event Production Knowledge: Strong understanding of audio-visual principles, including show programming, cueing, and integration of lighting, sound, and video elements.
- Troubleshooting & Maintenance: Experience in identifying and resolving faults within integrated AV systems, performing stringent start-up and shutdown procedures, and maintaining consistent show quality.
- Health & Safety Compliance: Up-to-date working knowledge of statutory and legislative regulations, including contractor management, COSHH handling, working at height (IPAF, LOLER), and Risk Assessments/Method Statements.
- Record-Keeping & Reporting: Ability to maintain detailed logs, analyse data, and provide written reports for technical issue tracking and resolution.
- Software & IT Skills: Proficient in Office 365 and production-related software such as Adobe Creative Suite, video editing tools, digital audio workstations (DAWs), and format conversion tools. Experience with portable control devices (e.g., Apple iPads, integrated touchscreens) for AV system operation.
- AV Protocols & Networking: Knowledge of AV standards, including video aspect ratios, frame rates, resolutions, and audio formats. Basic understanding of IP-based control systems, networking, and temporary electrical installations, including mains and signal cable assembly.
- Certifications & Training: Relevant industry qualifications such as PASMA, IPAF, or Forklift certification are advantageous. Additional training in AV fields such as Dante, Q-SYS, ETC EOS, and Show Control is beneficial.
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… Warner Bros. Studio Tour London - The Making of Harry Potter is built using world-class, industry leading AV and show technology. In 2025 we will launch a brand-new onsite theatre encompassing 300 seats, theatrical lighting, an impressive 7.1 cinematic audio system and IMAG video systems comprising cameras, displays and an LED wall., Warner Bros. Studio Tour London (WBSTL) is one of the UK's most popular visitor attractions, is ranked as the No. 1 "Thing to Do in the UK" on Trip Advisor where it has also been awarded a Certificate of Excellence for every year of operation and has achieved consistent visitor growth since opening in March 2012. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
Direct job link
https://www.jobs24.co.uk/job/technical-services-show-operator-x3-124790669