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We are looking for a Care Liaison Advisor to join our team, where you will play a vital role in our company's success. In this role, you will closely collaborate with hospital discharge teams and care homes to source the best care packages for our clients. This position offers a unique opportunity to work towards quick and safe discharge plans, supporting families during challenging times. Xyla, part of Acacium Group, is an integrated healthcare solution that improves people's lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed. Every day you will…

• Act as the vital link between discharge teams, local authorities, clients, and care providers, ensuring the delivery of high-quality services within set timescales, working towards a quick, safe and correct discharge plan for patients
• Engage with families in a sensitive and empathetic manner, providing the support they need during the discharge process.
• Work closely with care homes, care agencies, senior health and social care staff, patients, and their families.
• Source both short-term and long-term care home packages, ensuring a quick, safe, and accurate discharge plan for patients.
  
  Previous customer service experience with excellent written and verbal communication skills
• Previous administration experience with good attention to detail
• The ability to organise and prioritise workload effectively
  
  If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people's lives!

Salary - £23,800 6 months ftc- possibility to extend! 5 days per week , Monday-Sunday 9am-5pm - 37.5 hours per week Unlock your potential: Are you organised, personable, and passionate about helping people? If you thrive on building relationships and delivering exceptional customer service, we have an exciting opportunity for you!, We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:
• Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful
• Progression and development opportunities within a global business made up of over 20 different brands- there are no limits for you!
• Endless learning & development opportunities at your fingertips, including fully funded qualifications
• Gym Flex- discounted gym memberships, UK-wide
• Regular events and incentives
• Discounted Tastecard membership
• Reward Portal, offering discounts on shops, restaurants and bars
• Free flu vaccinations
• Cycle to Work scheme
• Opportunities to work from home in a fully remote position
• Life Assurance, Critical Illness Cover and Private Medical Insurance