This is a Trainee role for applicants who are new to the field and would like to commit to a program of training and development alongside practical working experience. Support caseloads will be allocated as appropriate and as the Trainee gains experience, with a view to eventually progressing within the organisation to a Relational Recovery Practitioner Role as part of their development plan. We are particularly interested in candidates with Lived experience and/or anyone interested in gaining qualifications within the Recovery area of YMCA Together (Rise Prehab and Rehab). What your week may look like

• Support Planning and risk assessing
• Conduct Mainstay assessments with homeless individuals presenting at the service
• Carry out new resident welcomes, inducting residents into the service including registering with doctors' etc
• Ensure that residents have a full understanding of their rights and responsibilities during their stay at the YMCA
• Support residents to achieve their goals and targets as defined/ agreed within their support plans and support contracts
• Manage, update and communicate resident risk assessments in line with YMCA Together policy and procedure
• Ensure residents shape their own support and take part in activities
• Hold planned key-work sessions each week with residents using a person-centred flexible approach
• Offer a creative but assertive approach in order to seek to re engage rather than taking the route of punitive action that may lead to disengagement and eviction, and the ability to manage specific incidents of violence or aggressive behaviour with the use of short-term exclusions
• Assess support needs via RECAP assessments, ITEP mapping and plan support around individual need. Regularly review and develop mutually agreed support plans with residents and any other professional involved in the support of those individuals e.g. Social Workers, CPNs, Probation Officers
• Hold 3-way meetings and coordinating the support of residents with other professionals
• Up to date records must be kept on both Mainstay, Dave and in resident's files
• Conduct monthly/quarterly risk assessments of residents keeping all relevant parties informed of updates/changes
• Conduct regular room checks and support residents in the management of their room and relationships with others and to report any health and safety issues to the Team Leader
• Participate in the planning and delivery of group work and activities e.g. Independent Living Skills. Support claims on behalf of residents for housing and other welfare benefits
• Provide information and advice to members in accordance with their support plans
• Motivate and challenge residents during their prehab engagement
• Assist with securing move-on to appropriate accommodation including treatment services
• Liaise between members and external agencies regarding the provision of specialised support when appropriate
• Encourage involvement and participation among residents in the running and shaping of the service provided by planning and attending regular prehab workshops
• Deal promptly with all complaints and protection from abuse disclosures
• Provide clear, accurate and good quality information in respect of all residents in line with agreed procedures ensuring that appropriate information is shared with the Team Leader
• Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.
It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job. What can we offer you Working with YMCA Together comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.


• Experience being able to work alongside other people.
• Experience of communicating with a range of people.
• Experience of engaging people in activities
• An understanding and awareness of the effects of homelessness on an individual
• A willingness to promote service user involvement
• Knowledge of the support sector
• Understanding of equal opportunities
• Demonstrate effective communication skills including tact, diplomacy and empathy
• Knowledge of the support sector
• Understanding of equal opportunities
• Demonstrate effective communication skills including tact, diplomacy and empathy
• Committed to improving the lives of people with complex needs
• Committed to own personal development
• Energetic, highly motivated
• Excellent interpersonal/ communication skills
• Committed to own career development
• Ability to work within and have commitment to YMCA Together ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness.
• Energetic, dynamic and self motivated
What is a nice to have
• Qualification in IT
• Level 2 Qualifications
• Experience of working within a support setting.
• Knowledge of Support and Risk assessments
• Knowledge of health & Mental Health interventions Knowledge of Substance Misuse
• Analytical, data collation and reporting skills