Veterinary Patient Care Assistant

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. Some of the duties will include:

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
One day each week you will be covering the Reception desk and this will involve:
• Answering phones and booking appointments
• Responding to queries via phone, in person and email
• Registering new clients
• Taking payments
• And most importantly; providing a warm and welcoming experience to our clients arriving at the practice, 5a1ac31a CVS Vets will use your skills and experience information to match against CVS Vets jobs and will contact you to discuss your experience, interests and potential matches to CVS Vets vacancies. Do you consent for CVS Vets to process your information for this purpose?
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• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems
  
  CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK

Contract: Permanent Hours: 32 hours per week, over 4 days on a 8 hour shift Shift Pattern: Monday - Friday between 08.00 - 18.00 and a 1:4 share in the Saturday rota About Market Hall Vets: Take a look at the practices here, We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
• Salary will be in line with the National Living Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
• Staff discount scheme on Veterinary bills and products
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and more!
Or, if easier, you can find a full list by clicking the link here: Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible. CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.