Visitor Assistant

We are looking for Visitor Assistant to work across Rutland County Museum & Oakham Castle on Saturday's, 9.30-1.30pm,

• undertake administrative and facility management duties; serve visitors; deliver
activities; and provide a high standard of customer service
• assist in the delivery of Museum and Castle front of house and back-office
provision.
• deal with enquiries, and requests for service, being knowledgeable about
heritage matters, and refer when necessary
• undertake back-office duties, including unpacking deliveries, checking delivery
notes, bills, records and raising queries The Visitor Assistant interviews will be held Tuesday 10th December 2024. Please be advised this could be subject to change, in which case we will give appropriate notice. We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you're interested in this role, we strongly encourage you to apply without delay. Our offer to you: Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service. We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary - being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff., Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.


• Educated to GCSE level grades A-C in English and Maths or Equivalent
• High level of customer care
• Excellent Communication Skills, oral and written
• Able to work without direct supervision, sometimes as the only member of staff
on the premises, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.