Voice & UC Services Engineer

Join our Security team and experience bringing intelligent technology and advanced threat expertise to organisations that form the UK's Critical National Infrastructure, this specialist team helps to simplify their day-to-day cyber security operations, enabling their own people to focus on their bigger strategic priorities. Security Clearance: This position requires the person to maintain Customer Confidentiality and to be eligible or hold Developed Vetting (DV) security clearance What You'll Do

• Design, build and run of UC solutions, encompassing strategic growth, capacity management and optimisation.
• Create and maintain appropriate documentation in line with department standards and good practice.
• Provide expert technical support to department and customers.
• Recommend and implement continuous improvement to processes, devise and implement corrective actions where problems arise.
• Responsible for ongoing maintenance and updates including provisioning and deployment
  
  Technical knowledge of the following on premises solutions: Cisco Unified Communications Manager (CUCM), Cisco Meeting Server, Cisco Expressway, Cisco Unified Border Element (CUBE), Unity Connection.
• Knowledge of network fundamentals (Routing & Switching, QoS, Firewalls)
• Good communication and influencing skills to develop strong and effective relationships externally and internally.
• Designing, delivering and maintaining stable systems to deliver services and allow concepts to be tested prior to release and deployment
  
  At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are,
Who We Are We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.