Ward Clerk

South Tyneside and Sunderland NHS Foundation Trust, South Shields, South Tyneside

Ward Clerk

Salary not available. View on company website.

South Tyneside and Sunderland NHS Foundation Trust, South Shields, South Tyneside

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 1 Apr | Get your application in today.

Closing date: Closing date not specified

job Ref: 65aaaabc4b8548e28ade4e34b680fea9

Full Job Description

The successful candidate would carry out an administrative role to support the smooth running of the unit. Some of the main duties of the role would include:

  • Greeting and receiving patients, carers and other visitors to the unit.
  • Act as a ward receptionist and answer telephone queries/use bleep system after consultation with nurse in charge.
  • Provide effective communication within the ward team and with bodies and agencies external the unit environment.
  • Attend Departmental meetings and contribute to discussions.
  • Update patient allocation board to reflect above
  • Inform patient flow manager of discharges, transfers in real time.
  • Commence discharge checklist on admission for every patient and ensure 5 completed copies per month are available for audit purposes.
  • Ensure all patients receive a Discharge information leaflet on admission and are aware they will normally be expected to organise their own transport home.
  • Ensure patients being discharged receive a friends and family card.

    We are seeking an enthusiastic, motivated, and flexible individual to fill the position of Ward Clerk on our busy Community Ready and Reablement Unit. We are a dedicated team who pride ourselves in providing an excellent standard of care to our patients within this community nurse led unit. We are a busy, forward-thinking department where teamwork is paramount and good customer care essential.
  • The successful candidate will be required to work within a busy environment enjoy dealing with a variety of people both face to face and over the telephone, be flexible to the needs of the service, and also be able to manage competing priorities efficiently. Candidates should have a good level of experience working in an administrative environment and must also be computer literate. Previous NHS experience and knowledge of hospital systems would be an advantage but not essential.

    Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required. One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy. The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

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