Ward Clerk

Ward 19 is mixed sex, frailty and general medicine 30 bedded ward. We have a large team of doctors, nurses, and therapy team, and work closely with other multi-disciplinary teams. We are friendly, approachable, and supportive, and looking for a ward clerk to add to our team.
Interview: week commencing 5th May 2025
Please note that we are not able to offer sponsorship for this role., To support ward staff and ward working in an admin and clerical capacity to ensure the environment is safe and effective.
+ Telephone responder
+ Liaison between ward and other wards and departments
+ Ensuring databases and Trust systems are kept up to date
+ Medical records management, + Greet all visitors to the unit in a friendly, helpful and courteous manner.
+ The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
+ To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
+ To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
+ Deal with and distribute incoming mail, checking and replying to ward emails.
+ Ensure all patients' notes on the unit are maintained in good order with test results promptly and correctly filed.
+ Arrange out patient's appointments as required.
+ Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patient's.
+ Organise hospital transport as requested.
+ Undertake computer-training courses as required, and ensure up to date bed states daily.
+ Be involved in the training of new staff (with the support if the IT department) in use of the Trusts computer systems.
+ Order and maintain adequate supplies of equipment, printing and stationary.
+ Complete request for repairs, maintenance etc, as requested. Ensuring a good audit trail and follow up as required until completed.
+ Deal with personal effects and documentation relating to lost property and property belonging to patients who have died on the unit.
+ Provide cover as required in the event of another ward clerk within the medical directorate being absent.
+ Liaise with all other departments as needed regarding day-to-day unit communication

'Administrative and Clerical colleagues experience a highly compassionate and inclusive work environment at MKUH, scoring 7.56 out of 10.' (NHS Staff Survey 2023).
We Care We communicate We collaborate We contribute
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
+ Free on-site parking
+ Free refreshments
+ Great flexible working opportunities
+ Discounted gym membership
+ Lease car scheme
+ Generous annual leave and pension scheme
+ On site nursery (chargeable)
+ Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news., MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.