Ward Clerk | Epsom and St Helier University Hospitals NHS Trust

We are looking for a friendly and enthusiastic candidate to join our team on the Paediatric Day Surgery Unit. As Ward Clerk you will be responsible for providing efficient and effective clerical services and contributing to patient care by supporting the clinical teams. You will be the first point of contact for patients, relatives and staff on the unit.

The ideal candidate is calm and professional when under pressure as well as a good team player with an excellent telephone manner.

To assist the Ward Manager and nursing team members with general ward administration / clerical duties to ensure the smooth running of the ward / department and to act as a receptionist for visitors coming on to the ward.

To be responsible for the care of medical records within the ward in accordance with the Trust's Records Management Policy.

To liaise with all members of the multi-disciplinary team as appropriate.

You will need to be confident in your computer skills although training will be provided. Experience in administrative duties is an advantage.

To make Outpatient Department appointments at the request of staff, and liaising with the speciality teams.

To adhere to Trust visiting policy and to discuss any queries with the nurse in charge.

To support the nurse in charge in logging ICT and maintenance faults, as requested by the Nurse in Charge.

To complete and query orders not delivered as required and maintain stationary supplies.

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

We are looking for a friendly and enthusiastic candidate to join our team on the Paediatric Day Surgery Unit. As Ward Clerk you will be responsible for providing efficient and effective clerical services and contributing to patient care by supporting the clinical teams. You will be the first point of contact for patients, relatives and staff on the unit.

The ideal candidate is calm and professional when under pressure as well as a good team player with an excellent telephone manner.

To assist the Ward Manager and nursing team members with general ward administration / clerical duties to ensure the smooth running of the ward / department and to act as a receptionist for visitors coming on to the ward.

To be responsible for the care of medical records within the ward in accordance with the Trust's Records Management Policy.

To liaise with all members of the multi-disciplinary team as appropriate.

You will need to be confident in your computer skills although training will be provided. Experience in administrative duties is an advantage.

To make Outpatient Department appointments at the request of staff, and liaising with the speciality teams.

To adhere to Trust visiting policy and to discuss any queries with the nurse in charge.

To support the nurse in charge in logging ICT and maintenance faults, as requested by the Nurse in Charge.

To complete and query orders not delivered as required and maintain stationary supplies.