Ward Manager

The provision of effective clinical leadership to and management of ward staff. To maintain personal contact with patients, their relatives and carers. Being sensitive to their needs for respect, privacy and dignity and to act as the senior point of contact on the ward. To lead on the formulation of staff rotas to ensure the most effective use of manpower and resources in relation to service user need and ward activity. To lead on the monitoring of all staff sickness, in accordance with Trust policies. To ensure that all staff follow the guidelines identified in the Trust and National policies. To participate in the investigation of patient complaints, as per Trust Complaints procedure, aiming to settle complaints with local resolutions at ward level. When unable to do so, to communicate without delay to the Service Manager. The post holder will be responsible for maintaining their own personal development and will take a lead on achieving the training and educational objectives of junior
staff, including learners, in an environment which is conducive to learning. To take responsibility for own clinical and managerial development in support of the Service Manager. To participate in the annual individual performance review of all ward staff and to assist in the formulation of personal development plans which reflect the individuals potential in meeting the ward aims. To ensure that all staff receive education and training in accordance to the requirements and scope of their Professional Practice. To ensure that all newly qualified staff receive ongoing support, through preceptorship, for at least six months. To ensure that all learner nurses have access to their identified assessor. To act as a mentor for learner nurse. Recruitment and Selection Responsibilities The post holder will coordinate and participate in the recruitment and selection of staff as required. To participate in employment interviews for staff vacancies. To ensure that all newly appointed staff are
introduced to the ward environment and receive a period of orientation and support to meet their individual needs. General Duties of all post holders To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff. To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines. To be aware of and work towards the Trusts strategic goals. This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.