The warehouse manager will manage & lead the warehouse operation team to ensure everyone in the team is focused on QSHE, Continuous improvement and customer centricity, exhibiting KN behaviours consistently to deliver shipments on-time, in good order and work collaboratively with all with all other physical operations (Gateway, Retail & Transport) to achieve the shared aim of consistently excellent service delivery.,

• Ensure that both internal systems - Workday and People hubis completed for all colleagues in a timely manner and reviewed/actioned regularly.
• Carry out performance and annual reviews with all colleaguesin line with Company procedure, setting objectives, agreeing clear IDP's and reviewing both twice ayear as minimum
• Effectively people manage and carry out procedures relatingto absence management and general operational HR administrative duties
• Ensure that all available resources (people and equipment)are utilised to maximum effect in order to achieve the key objectives of the role.
• Be proactive and engage team in all activities relating tothe KN Wellbeing (EX) initiative
• Ensure priority shipments are tracked, monitored andprocessed in line with the agreed SLA
• Accurate update of database records - Customers to receiveaccurate stockholding details Manage and coordinate inventory checks asrequired
• Ensure the warehouse operates in full compliance to relevantISO 9001 standards, K+N Quality Management System and any customer specificrequirements.
• Create and maintain an environment for continuousimprovement and ensure all processes, space and workload are planned to achievefull efficiency / optimization.
  
  Excellent knowledge of airfreight warehousing
• Good knowledge of pharma & healthcare supply chainrequirements
• Knowledge of government regulations in regards PharmaStorage
• Good knowledge of GDP/GMP
• Understanding of KNQSHE processes, requirements and formats
• Good presentationskills - used to speak in front of an audience (predominantly internal)
• Coaching and mentoring.
• Fluent in English -one additional language would be an advantage
• Strong personal drive and resilience
• Proactive approach tomanagement of resources and issues
• Customer focused with a proven record of meeting andexceeding customer expectations