Warehouse and Saturday Coordinator

This role will be Thursday, Friday and Saturday 8am-4pm.

This post will support the Retail Operations Manager to ensure the smooth coordination of stock, products and sales to deliver an efficient, safe, consistent and cost-effective warehouse operation.

Main duties of the job
They will have brand knowledge and awareness to appropriately grade clothing/items to maximise return on donated goods, for Barnsley Hospice.
They will take responsibility for the Saturday bank staff and ensure compliance with Charity Retail Standards and Barnsley Hospices SOPs and Policies.
They will be able to multitask in other areas of the Retail Hub, dealing with customers, front of house and outside customers., Warehouse
Support the Retail Operations Manager with sorting donated goods into the correct sales routes.
Work to ensure the warehouse is a safe, clean and tidy working environment for staff and volunteers.
Refill the sales areas following the refilling processes.
Ensure non- staff are always accompanied when in the warehouse.
Ensure gift aided goods are properly sorted and tagged.
Saturday Co-ordination Role
Manage the day-to-day activities of the Saturday warehouse operations
Support staff and volunteers to work within the policies and procedures of the hub.
Act as the lead to deal with outside customers who purchase goods from the warehouse. Liaise with The Retail Sales Lead regarding retail shop matters.
To support the Retail Operations Manager in monitoring rotas and attendance.
Support the Retail team with projects/stock control.

General
Be able and willing to cover all other roles within the warehouse and Retail teams
Communicate effectively with volunteers, managers and colleagues.
Any other duty commensurate with the post, as directed by management.

Other Responsibilities

1. To undertake any other duties, commensurate with the role as required by the Hospice.

2. To act as an ambassador of the Hospice, maintaining honesty, integrity and trustworthiness at all times.

3. The post holder will be expected to maintain strict confidentiality at all times.

4. The post holder will ensure that they are aware of and apply health and safety and fire precautions.

5. The post holder will ensure that clinical risk management and safeguarding procedures and relevant good practice guidelines are followed at all times.

6. The post holder is to ensure data protection is maintained at all times.

7. The post holder will be flexible in terms of working hours in order to meet service needs.

8. The post holder will support the Hospice as required, across the range of duties as appropriate within the grading of this post. In the context of rapid and ongoing change within the Hospice, the above responsibilities represent the current priorities and requirements for the post. These priorities will develop and evolve over time. Any significant changes will be the subject of full communication and consultation with the post holder.

Skills, abilities, and personal attributes
Essential
Good written and verbal communication skills
Good organisational and time management skills
Ability to support colleagues
Excellent customer service skills
Ability to constructively deal with demanding customers
Able to work within a team
Able to use own initiative
Able to give constructive feedback
Honest and trustworthy
Flexible in terms of duties, working hours, five days out of seven, weekend working and location
Demonstrates an entrepreneurial spirit

Desirable
Knowledge of the charity sector

Experience
Essential
Minimum of 2 years experience in stock management preferably fashion
Experience of picking stock for sale in a variety retail environments
Experience of leading a team

Desirable
Experience in retail environment
Experience of working with volunteers

Qualifications
Essential
GCSEs grade C or above in Maths and English, or equivalent

Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Barnsley Hospice is a charity that provides specialist palliative and end of life care to hundreds of local people and those close to them each year. Our main priority is to achieve the best possible quality of life for people living with a life- limiting illness, whilst supporting those close to them during the period of illness and bereavement. As a specialist care provider, the range of skills we offer include, pain and symptom management, emotional support and end of life care. The hospice currently employs about 100 people and has a team of volunteers, based both at the hospice and within our Retail Hub.