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Workshop Controller

BMW Group, Southport, Sefton

Workshop Controller

Salary not available. View on company website.

BMW Group, Southport, Sefton

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 22 Mar | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 5195f3a08ee547e783e18cd452a538d8

Full Job Description

  • To supervise the workshop and its staff to achieve an agreed level of quality, efficiency and profitability.
  • Manage workshop activity relating to BMW Technical issues and systems and overall productivity., We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on production and availability of cars which comply with the Scheme rules.
  • Family run business and friendly culture.
  • Specialist training with BMW UK.
  • BMW accreditation
  • Ongoing development and achievable career path.
  • State of the art facility and working environment.
  • Life Assurance Scheme.

    NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) qualified with extensive experience working in a Franchised Centre (ideally in a BMW / Prestige centre) and be highly skilled at fault diagnosis.
  • Technical knowledge and passion for BMW products and technology.
  • Highly skilled at fault diagnosis.
  • Deliver first-time fix to meeting customer satisfaction.
  • Ability to work autonomously.
  • Ability to work within given timescales and complete a wide range of tasks.
  • Ability to comply with warranty write-ups.
  • To ensure all chargeable labour and workshop consumables are recorded on the job card.
  • Highly motivated, team player that offers help and support to other, attention to detail.
  • Willingness to learn and develop personal knowledge, and keep up-to-date with complex/ technical/product information, in order to improve profitability.
  • An outstanding attitude and passion for customer service.
  • An enthusiastic, dynamic and team-orientated personality.
  • Ability to deal with customers when necessary.
  • Strong interpersonal and presentation skills.
  • Strong organisational and prioritisation skills.
  • Thorough knowledge of computer applications and diagnosis equipment.

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