4 Nottingham Trent University jobs in England & Wales

At the heart of Nottingham Trent University, our libraries inspire and enable independent learning and research. We actively engage with our customers and make a difference. We create an inspiring physical and on-line environment for learning and research., We're all about teamwork and collaboration. You'll be working closely with our users to co-create and improve our services. Your input will truly make a difference, helping individuals enhance their abilities and unlock their full potential. Your expertise is what makes you special. You'll be the guiding light, offering valuable advice, assistance, and support to everyone who walks through our library doors or explores our online resources. What you'll be doing This role isn't just checking and sorting books. You'll be an essential support to customers of our libraries and learning resources to providing practical help and guidance. You'll be the go to person for face-face, telephone and online enquiries and assistance. Supporting customers to get online or how to use software one minute and then identifying and referring specialist enquiries the next. No two days will be the same as you'll work, on a rota basis, completing a variety of tasks. What you'll bring You'll bring you excellent customer service skills and ability to work effectively with a wide range of people. If you've got confidence in using IT systems and experience of supporting customers in a busy service environment, then we'd love to hear from you. For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. For any informal queries about the role or the LLR team, please contact Helen Schoppler (User Experience Team Leader) at Helen.Schoppler@ntu.ac.uk Join Us

• 25 - 30 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
• Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
• Range of health and wellbeing services, including a Health Cash Plan, voluntary benefits, discounts, and savings for all colleagues.
• Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
• And a whole lot more…Find out more about the range of benefits we offer at
Come and be part of our success. Apply today. Safe and Inclusive At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team. Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system however, we recommend that you assess your eligibility before applying for this position. Visit for more information. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the for further information. Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.

Nottingham Trent University is a successful and ambitious university that is recognised for its innovation and inclusivity and being bold enough to do things differently. At the core of our university, our libraries are like the heartbeats that inspire and support independent learning and research.


• £24,404 per year
• Permanent
• Full-time
• Just now
Creating Welcoming Spaces for Learning, Teaching and Research. Doing things differently. "We are the service to go to for help, advice and support" Information Assistant £24,404 per annum (pro rata) Boots Library - Mondays and Fridays 8.30am-5.00pm all year round, Saturday 9.00am-5.00pm for 36 weeks and Sunday 11.00am-7.00pm for 34 weeks.