4 Blackpool Coastal Housing jobs in England & Wales

We are seeking a dedicated and proactive Policy & Performance Officer to join our Performance team at BCH. This role is essential in ensuring the efficient management of our document management systems and the effective delivery of policy and performance requirements and you might be exactly who we're looking for!, The successful candidate will play a key role in providing and maintaining a comprehensive document management system for BCH. You will create and manage a detailed record of BCH policies, identify any gaps, and advise the relevant Head of Service and/or service manager accordingly. Working closely with the Performance & Policy Manager, you will ensure BCH has the systems in place to meet the performance and policy information requirements of stakeholders and the Board. You will actively contribute to developing and maintaining a strong policy and performance management culture within BCH, ensuring systems and processes evolve to meet the changing needs of internal customers. A key aspect of your role will also include assisting with Data Protection compliance and processing Freedom of Information (FOI) requests. Additionally, you will support the reporting of Tenant Perception Survey results, ensuring accurate data presentation and providing insightful reports to both internal and external clients. You will be responsible for managing policy, information, and records, ensuring that everything is in line with best practices and legal requirements. You will prepare reports for internal and external clients based on client specifications and play an active role in developing and maintaining systems and processes to meet the needs of internal customers, ensuring BCH continues to enhance its service delivery and performance. Additionally, you will demonstrate the ability to coordinate the work of others, delivering quality outcomes within agreed timescales and overcoming obstacles and constraints to ensure tasks are completed effectively.

The ideal candidate will have a degree or equivalent experience in a housing-related field, with strong problem-solving skills, attention to detail, and the ability to work with complex data and reporting systems. Experience with Microsoft Access and Excel is essential, along with the ability to present data to staff at all levels within BCH and partner agencies., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

About Blackpool Coastal Housing Blackpool Coastal Housing was set up by Blackpool Council in 2007 to manage their housing stock of almost 5,000 properties. Our goal is to create an organisation that delivers quality services, first time, every time, within a culture that puts people at the heart of everything we do. BCH continues to expand its services across many areas and we currently employee over 200 committed and valued staff. We know that our people are our most valuable assets, and we want to find and nurture the best people to help us deliver excellent customer service. By working together, we can make a real difference - Inspiring People to Build Sustainable Communities. If you have a strong customer focus and want to join an ambitious, growing organisation, we will help you to develop skills and achieve your own personal goals. BCH is a great place to work Every member of staff comes to work here with one vision in mind, "Inspiring People to Build Sustainable Communities" and our values help guide the way we all work towards this. Our 5 core values that reflect the PRIDE that our workforce displays on a daily basis, also guide our conduct and our relationship with customers, partners and stakeholders:

• Positivity
• Respect and Compassion
• Integrity
• Dynamism
• Energy
BCH is a great place to work and has recently received two prestigious Awards at the 2022 Northern Housing Awards for the Best Approach to Employee Wellbeing and the Best Approach to Diversity and Inclusion. We can offer you a friendly and inclusive working environment where you can develop yourself and really can make a difference to people's lives across Blackpool.


• Competitive rates of pay
• 26 days paid annual leave per annum, in addition to bank holidays
• Attractive and flexible membership of the Local Government Pension Scheme, with excellent employer contributions
• An in-house wellbeing program of wellbeing, social and charitable initiatives with BCH colleagues
• Vivup - the employee benefits scheme for discounts on various high street retailers and cycle to work
• Option to join BHSF - a voluntary salary sacrifice Health Cash Plan Scheme for help with medical costs such as physiotherapy, optical, osteopathy etc.
• Option to join the Blackpool, Fylde and Wyre Credit Union for preferential rates on financial services
• 24/7 Employee Assistance Programme and access to counselling services
• Enhanced maternity, paternity and adoption pay schemes
• A wide variety of training and learning and development opportunities
• Staff Suggestion Scheme
• Free annual flu vaccinations and Occupational Health Support