Retail Steward - Salisbur...
English Heritage, Salisbury
- Full time
- Permanent
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- Full time
- Permanent
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Food & Beverage Assistant
English Heritage, Bucknell, Shropshire
- Part time
- Permanent
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Retail Steward - Salisbury, Wiltshire
Salary not available. View on company website.
English Heritage, Salisbury
- Onsite working
- Full time
- Permanent
Full Job Description
We are looking for a Retail Steward to join our team on a permanent, full time basis, working 36 hours per week. The role will be divided between shop floor and stock room working. The role will include weekend and Bank Holiday working. Our rosters consist of early and late shifts (covering 7am to 6pm in the summer) with regular 7am starts on delivery days. No history background? No problem. What is important to us is a passion for people and excellent customer service along with the organisational skills to keep our shop supplied effectively. We want our staff to enjoy working with others as part of a team to deliver an excellent visitor experience. This is an incredible opportunity for you to work at one of the most visited and important prehistoric sites in the world. At Stonehenge, we welcome over 1 million visitors a year from all over the world. The retail team is a highly successful team delivering exceptional customer service and commercial targets in a busy and challenging environment., As a Retail Steward, you will be part of our high performing team, meeting challenging targets by ensuring stock levels are managed effectively and a visit to the shop is an essential part of the visitor experience. What's more, as part of our charity bringing history to life, you'll be supported and encouraged to share your ideas, inspire others and make a difference to the way England's rich past is experienced. As a Retail Steward, you will provide excellent customer service to visitors on the shop floor and handle stock systems to ensure the shelves are always full with our great range of gifts. The role will involve time in our stock room handling orders and deliveries several times a week along with daily shop floor replenishment. This will involve handling large volumes of stock, light and heavy. On our busy shop floor, you will be enhancing visitor experience whether helping them find the perfect souvenir or handling their till transaction efficiently., Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
- The ability to work in a fast paced retail environment, both customer facing and stock processing
- The ability to deliver excellent customer care to everyone while dealing with high visitor numbers
- Excellent organisational skills to keep stock flowing
- The ability to manage your time effectively and prioritise tasks efficiently
Salary £11.73 per hour. All salaries will increase following the NLW rise on 1st April 2025 to a minimum of £12.21 per hour - 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Matched pension contributions up to a maximum of 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to 6 friends / family members
- 25% discount in our shops and cafes
- Enhanced Maternity/Paternity/Shared Parental leave
- Options to buy additional leave
- An inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported
- Opportunities to go to some of our great live music or history events
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