Assist and manage incoming calls and answering any customer queries
Coordinating equipment orders to be delivered, installed and collected
Order analysis by checking, identifying and reporting any errors made via online orders
Providing telephone and email advice to clinical/social care staff to support effective TEC prescription
General administration that supports daily activities and duties
Working with people experiencing different vulnerabilities., Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever

Experience in a similar, busy and fast paced customer service environment
Relevant telephone-based customer service experience is preferred
Good attention to detail and accuracy
Previous experience of administration, order processing and scheduling of workloads
Professional and confident manner via telephone and email
Competent IT skills with Microsoft Office programmes and ability to learn new systems

At Livity Life, part of Millbrook Healthcare Group, we're leading the Technology Enabled Care (TEC) revolution. Using the most

An annual salary of £25,352.70
Monday to Friday 40 hours pw
33 days holiday (including bank holidays) plus optional 5 days unpaid
Company Pension Scheme
Life Assurance
A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets