To assist with providing a comprehensive and high-quality GP service to the patients of this practice by acting as the first point of contact for patients and others, and by providing a friendly, efficient and accurate service for the booking of appointments and other administrative tasks. This will include (but is not limited to) :

Welcoming patients to the practice and dealing with enquiries at the front reception desk.
Chaperoning patients within appointments where requested.
Dealing with patient enquiries on the telephone and directing them to the most appropriate service.
Booking appointments for patients.
Using our IT systems, including SystmOne to carry out administrative tasks, including processing patient registrations, updating patient records, scanning correspondence to digital patient records and processing results.
Re-stocking clinical rooms.
Monday : 8 am - 1 pm
Wednesday : 3 pm - 8 pm
Friday : 8 am - 6 pm
Tuesday : 8 am - 1 pm
Wednesday : 8 am - 2 pm
Thursday : 8 am - 2 pm
Friday : 12 pm - 6 pm

Therefore we are looking to recruit an enthusiastic and motivated receptionist / telephonist to join our team. We have both full and part time positions available.
Excellent customer service and ability to build rapport with patients / customers.
Excellent telephone manner.
Excellent verbal and written communication skills.
Excellent IT skills.
Excellent organisational and administrative and timekeeping skills.
An enthusiastic and motivated individual.
Able to work independently and as part of a team.
A clear understanding of and respect for patient confidentiality and maintaining the confidentiality of business and staff information.
Respect for equality and diversity, of patients and staff, and ability to act in a way that recognises individual rights in a way that is consistent with the practices policies and procedures.
Experience in administrative work.
Familiar with Systm One, TeamNet and Google suite.
Experience of working within NHS care or GP practice.
Experience of working in Reception role.
A good understanding of infection control measures and health and safety.

Elmwood Family Doctors is a large, modern General Practice located across two sites in Huddersfield (Holmfirth and Meltham), Elmwood Family Doctors is a large, modern GP Practice with an excellent reputation for patient care. We are split across two sites. Our large Holmfirth site has excellent facilities and offers a wide range of services. Our Meltham site is conveniently located in the heart of the local village community. We offer a full range of healthcare services to approximately 15,300 patients across both sites.