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Clacton PCN has a fantastic opportunity for a general practice assistant (GPA) to join our team on a full-time basis for a fixed term contract for 12 months. This role is offered on 37.5 hours per week over 5 days (with some Saturdays as required) but part-time can be considered. As a general practice assistant, you'll be based in one (or at most two) of our practices, playing a critical role in supporting our GPs and ensuring a positive care experience for the local community. The main duties of this role will include:

• Administrative support
• Sort clinical correspondence, coordinate referrals, and book tests and follow-ups.
• Extract key information from letters, accurately code patient data, and update records.
• Help free up GP time by managing workflow and prioritising key tasks.
Basic clinical tasks
• Assist with blood pressure checks, urine dipstick testing, ECGs, phlebotomy, and more.
• Support GPs during immunisations or wound care.
• Provide clear, compassionate communication to patients regarding procedures and care.
Coordination and liaison
• Act as a vital link between GPs, other clinicians, external agencies, and patients.
• Ensure seamless patient care across the network by liaising with hospital teams, social services, and community providers.
Patient-centred care
• Treat every patient with respect, kindness, and confidentiality.
• Direct patients to the most appropriate service or support within the PCN.
About the Candidate If you are a well organised person who thrives on a busy working environment, where no two days are the same, then we would love to hear from you.


• Previous experience in an administrative or healthcare role (GP surgery or primary care experience is highly desirable).
• Knowledge of patient confidentiality, data protection, and safeguarding principles.
• Excellent communication and organisational skills, with a keen eye for detail.
• Willingness to undertake or already possess a GP Assistant Certificate (or equivalent).
• A commitment to teamwork and the ability to work under your own initiative.
Desirable:
• Competency in basic clinical tasks such as phlebotomy and ECG.
• Familiarity with GP software systems (e.g., EMIS, SystmOne).
• Understanding of the Quality Outcome Framework (QoF) & Investment and Impact Framework (IIF).
• Level 3 Diploma in Health and Social Care or completion of a healthcare assistant course.
Additional requirements:
• Full UK driving licence (for travel between sites, if needed).
• Flexibility to adapt to the evolving needs of primary care.
  
  Clacton Primary Care Network is a collaborative group of six GP practices (East Lynne Medical Centre, North Clacton Medical Group, Old Road Surgery, Thorpe Surgery, Fronks Road Surgery, and Harewood Surgery) working together to provide high-quality, patient-centred healthcare.
  
  o Help shape patient care in Clacton and ensure that people receive prompt, high-quality support.
+ Professional development o Access to ongoing training and career progression within the PCN. o Opportunity to gain or develop clinical skills under the guidance of experienced professionals. + Supportive environment o Work alongside a dedicated team of healthcare professionals in a positive, patient-focused setting. o Embrace a role where your contributions are valued and integral to improving healthcare outcomes. + Competitive package o NHS Pension scheme. o Potential for flexible scheduling to accommodate your lifestyle. If you're passionate about delivering high-quality care and excited to play a key part in a forward-thinking primary care network, we'd love to hear from you. Join us at Clacton PCN and help make a positive impact on the health and well-being of our local community! Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.