SS&C Blue Prism is looking for a customer marketeer who is passionate about offering customers meaningful and engaging experiences that drive growth and success.
The Customer Marketing Program Specialist will own the planning and execution of engagement programs to achieve the defined business objectives.
This role reports to the Senior Manager, Customer Marketing, but requires close collaboration with the Customer Office and Field Marketing to drive adoption, engagement and customer retention.
Scope, Design and execute customer lifecycle programs and campaigns
Manage monthly customer newsletter ensuring high-value content from across the business is collated and packaged to drive high-levels on engagement and interaction.
Manage SS&C Blue Prism's Peer Review platforms, including Gartner Peer Insights and G2 Crowd.
Assist in the production of the Customer Excellence Awards program, including customer and judge coordination, and internal and external program promotion. This is a 6-month program which brings in more than 200 nominations annually, contributing to the ongoing pipeline of customer stories and assets delivered to market to drive preference for Blue Prism.
Report on the effectiveness of the above activities in reducing churn and promoting upsell

Experience in planning, executing and reporting on marketing-led events
Strong copywriter and editor (English as a first language)
Experience in project management
Experience working globally across large and diverse teams
Experience in B2B and/or tech and software
Technical knowledge of the latest digital marketing tools and channels, including Customer Relationship Management platforms and marketing automation platforms
Experience managing external vendors and contractors

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology., SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services., SS&C Blue Prism allows organizations to deliver transformational business value via our intelligent automation platform. We make products with one aim in mind - to improve experiences for people. By connecting people and digital workers you can use the right resource, every time, for the best customer and business outcomes. We supply enterprise-wide software that not only provides full control and governance, but also allows businesses to react fast to continuous change., Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.