This position will offer a broad range of duties to include; collection of outstanding debts from large client ledgers in order to reduce the aged debt, as well as posting and allocating to the customer account, assist with managing the direct debit process and answering queries promptly.

Actively chase overdue customer accounts via telephone and email to ensure cash collection is maximised
Set up, process and manage Direct Debit payments
Contact customers daily via telephone to chase bounced direct debits
Post and allocate payments received to the bank
Carry out credit checks and risk management
Adhere to all aspects of the company credit policies
Issue reminder letters for overdue debt in line with company policy
Escalate non-payers to for timely legal action.
Answering inbound calls, monitoring and maintaining the credit control inbox
Identify and resolve customer invoice queries
Liaise internally with sales, service and accounts managers
Prepare files for legal action
Make decisions on putting accounts on stop or releasing orders
Highlighting bad debt risks
Banking of cheques
Provide holiday cover for other members of the credit control team

You will require the right-to-work in the UK, along with prior experience in a credit control position
Prior experience chasing overdue invoices and reducing debt
Good MS Excel Skills (ideally pivot table experience)
Great communication skills
Positive attitude, hard working, determined, up to a challenge
Self motivated and ability to prioritise workload
Able to work as part of a friendly team

QCR is a leading supplier of recycling equipment in the UK. Our customers are some of the best known names in retail, hospitality, leisure, industry and logistics.

This is a part time role, currently covered 5 hours per day 5 days per week but we may be able to accommodate different hours. Overtime may be available for busy periods, or to cover absence or annual leave.
Lovely offices in the countryside
Free parking
Fantastic coffee!
Great café around the corner
Smart / casual dress and dress down Fridays