Due to the continued international growth and success of the Firm, we are looking for an additional individual to join the Group Finance team, to contribute to the successful management of the firmwide Billing and Credit Control processes.
As a Revenue and Billing Coordinator, you will process bill requests and client matter management requests, ensuring the accuracy of matter information and that bills are raised efficiently in line with client terms.
You will also drive the credit control procedures, monitoring balances on matters, keeping colleagues updated and recording the necessary credit control activities.
From the outset this opportunity will give you a high level of stakeholder contact and the chance to drive your finance career forward in a business-critical team.
The teams, currently based across the Leeds, Manchester, Dublin, Dubai, and Paris offices, are managed by the Billing, Rates and Data Manager and the Credit Manager, and supervised by four Team Leaders. With the additional support of Senior Billers and Senior Credit Controllers, the team has significant knowledge across all areas of legal billing and credit control.
The teams liaise daily with a variety of stakeholders across the business, including fee earners, Partners and PA's as well as supporting the operational Group Finance teams, Cashiers and Financial Control.
The teams support system/process projects across the Group Finance directorate and there are opportunities to be involved with the project team to provide feedback and test changes.
You will work as part of established teams, with a significant track record of internal promotion and career development. We are committed to supporting and providing progression opportunities at all levels across the Firm.
Bill processing for UK and International offices via 3E Workflow.
Drive the credit control procedures, monitoring balances on matters and reviewing at a client level where appropriate.
Follow and record the relevant credit control steps.
Take on the administrative aspects of credit control procedures, ensuring Partners and Billing Fee Earners are kept up to date of progress and potential issues.
Managing departmental mailbox queries, including write offs and general billing queries via the Service Now dashboard.
Raising credit notes, amending and reissuing invoices within the 3E system.
Liaising with the Cashiers team in relation to queries to ensure their resolution.
Liaising with the Tax team regarding any VAT queries to ensure matters are billed with the correct VAT treatment.
Managing your own time and prioritising your workload to reach the monthly cash and aged debt targets.
Contacting clients by telephone and email you will use your skill and experience to secure outstanding payments for the Firm.
Accurately documenting each contact made and segmenting the ledger using our query coding system.

At least 12 months legal billing or credit control experience required.
Strong VAT knowledge is required to ensure the necessary support for our international client base.
Fluency in German to support our German speaking offices is essential.
Have a track record of success and be able to demonstrate examples of reaching and exceeding targets around cash collection and aged debt reduction.
Have previous experience understanding complex credit control matters and be enthusiastic in finding innovation solutions to meeting Firm targets.
Previous knowledge and experience of eBilling is beneficial but not essential as several clients are e-billed and there is cross-function working between teams at busy times in this area.
Be a confident stakeholder manager, with evidenced experience of engaging with internal and external stakeholders of all levels, tailoring your approach to your audience but ultimately remaining focused on the end results and following agreed processes.
Maintain efficient workload, diary, and task management, ensuring the accuracy and levels of client service expected within a high performing team.
Remain calm and optimistic in time-sensitive situations or when under pressure.
Be enthusiastic about the development of your billing/credit control skill set and continuous learning.
Be inquisitive and want to understand our clients, their drivers and what matters to them, so that your advice has quality, imagination and impact.
Knowledge of 3E is desired.

Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition.