We care currently looking for 12-month maternity cover for a Customer Service and After-sales Administrator to join our busy customer service and order processing team at our Sleaford showroom, supporting 23 designers over 6 showrooms. You will be responsible for all aspects of customer service and your key responsibilities will include;

Sales order processing and purchase order chasing.
To provide the Showroom Designers with administration and aftersales support.
Complaint, query handling and dealing with showroom returns.
Daily bank reconciliation and take customer payments when required.
Provide first-class customer service via telephone and email.
Ensuring all emails and enquiries are responded to within a reasonable time frame.

An excellent telephone manner with first class customer service skills.
Excellent verbal and written communication skills with a good attention to detail.
Computer literacy, with a good working knowledge of Microsoft outlook, excel and word.
Strong team player with an ability to work on their own initiative.