57 Permanent, Admin / Secretarial / PA jobs in Harrogate

Administration Assistant

£22,535-£24,338 DOE

Society of Ticket Agents and Retailers, York

  • Full time
  • Permanent

Apply on company site

Posted 3 weeks ago, 23 Jan

Medical Secretary (XN04)

Salary not available. View on company website.

LEEDS TEACHING HOSPITALS NHS TRUST, Burmantofts, Leeds

  • Full time
  • Permanent

Apply on company site

Posted today, 15 Feb

Employee Relations Coordi...

Salary not available. View on company website.

Maria Mallaband Care Group, Leeds

  • Full time
  • Permanent

Apply on company site

Posted today, 15 Feb

Get new jobs for this search by email

Permanent Admin / Secretarial / PA jobs Harrogate

Executive Assistant

Salary not available. View on company website.

Church of England, York

  • Full time
  • Permanent

Apply on company site

Posted today, 15 Feb

In-House Corporate Govern...

Salary Not Specified

Haggerty Jaques, Slaid Hill, Leeds

  • Full time
  • Permanent

Apply on company site

Posted today, 15 Feb

PA & Business Administrat...

Salary not available. View on company website.

Erek Daily Alerts - NHS, Burmantofts, Leeds

  • Full time
  • Permanent

Apply on company site

Posted 1 day ago, 14 Feb

Administration Assistant ...

Salary not available. View on company website.

York Teaching Hospital NHS Foundation Trust, York

  • Part time
  • Permanent

Apply on company site

Posted 1 day ago, 14 Feb

Team Administrator- NE Co...

Salary not available. View on company website.

Erek Daily Alerts - NHS, Huntington, York

  • Full time
  • Permanent

Apply on company site

Posted 1 day ago, 14 Feb

Sales Support Administrat...

Salary Not Specified

Crown Holdings, Inc., Baildon, Bradford

  • Full time
  • Permanent

Apply on company site

Posted 1 day ago, 14 Feb

Radiology Services Admini...

Salary not available. View on company website.

York Teaching Hospital NHS Foundation Trust, York

  • Full time
  • Permanent

Apply on company site

Posted 2 days ago, 13 Feb

Equality and Inclusion Ad...

£26642

University of Leeds, Leeds

  • Full time
  • Permanent

Apply on company site

Posted 2 days ago, 13 Feb

Office Support Partner

£35000

Lhasa Limited, Leeds

  • Full time
  • Permanent

Apply on company site

Posted 2 days ago, 13 Feb

Estates Team Leader

Salary not available. View on company website.

Maria Mallaband Care Group, Far Royds, Leeds

  • Full time
  • Permanent

Apply on company site

Posted 3 days ago, 12 Feb

Patient Services Assistan...

Salary not available. View on company website.

Modality LLP, Highfield, Bradford

  • Full time
  • Permanent

Apply on company site

Posted 3 days ago, 12 Feb

Team Administrator- NE Co...

Salary not available. View on company website.

Tees, Esk and Wear Valleys NHS Foundation Trust, Huntington, York

  • Part time
  • Permanent

Apply on company site

Posted 3 days ago, 12 Feb

Maintenance Operative

Salary not available. View on company website.

Cygnet Health Care, York

  • Full time
  • Permanent

Apply on company site

Posted 3 days ago, 12 Feb

Patient Services Assistan...

Salary not available. View on company website.

Modality LLP, Highfield, Bradford

  • Full time
  • Permanent

Apply on company site

Posted 3 days ago, 12 Feb

Business Development Admi...

Salary not available. View on company website.

ICA Ltd, Leeds

  • Full time
  • Permanent

Apply on company site

Posted 3 days ago, 12 Feb

Maintenance Administrator

£28000

O A, Leeds

  • Full time
  • Permanent

Apply on company site

Posted 3 days ago, 12 Feb

E-Billing Assistant - Lee...

Salary Not Specified

Beachcroft LLP, Leeds

  • Full time
  • Permanent

Apply on company site

Posted 3 days ago, 12 Feb
Close

Administration Assistant

£22,535-£24,338 DOE

Society of Ticket Agents and Retailers, York

  • Onsite working
  • Full time
  • Permanent

Posted 3 weeks ago, 23 Jan

Full Job Description

Job Title: Administration Assistant

Location: York

Reports To: Chief Executive/Dispute Resolution Manager

Salary: £22,535-£24,338 DOE

Closing Date: 23 February 2025


STAR is the self-regulatory body for the UK live events ticket industry. Our Code of Practice sets high standards for customer service and information for members, including major ticketing companies. We also offer an approved alternative dispute resolution service.


Job Overview:

The Administration Assistant’s role will be split between providing comprehensive administrative support to the work of STAR alongside contributing to STAR’s role as an approved body for Alternative Dispute Resolution (ADR).

This role involves managing communications, website updates, membership administration, and coordinating various meetings and events as well as helping resolve consumer disputes with STAR’s members, particularly when additional resource is required in this area.

The ideal candidate will be detail-oriented, with excellent organisational skills, and capable of managing multiple tasks efficiently. This position requires a proactive individual who can work independently while maintaining a high level of accuracy and professionalism.


Key Responsibilities:

1. Administrative Support for STAR:

o Provide day-to-day administrative assistance, ensuring the smooth operation of the

office.

o To handle incoming enquiries from the general public, industry and membership.

2. Website Management:

o Regularly update website content, ensuring all pages are current and relevant.

o Add new members to the website, including updating member details, logos, and

other pertinent information.

o Post job alerts and other relevant updates on the website.

3. Member and External Communications:

o Manage and maintain email and other contacts lists.

o Assist in compiling and publishing communications to members, including

newsletters and announcements.

o Manage social media accounts, ensuring regular updates and engagement with

members and the public.

4. Meeting & Event Administration:

o Provide administrative support for Council and other meetings, including scheduling,

preparing agendas, and compiling and distributing minutes.

o Assist in the planning and delivery of the Annual General Meeting (AGM) and other

meetings and seminars from time to time, including logistics, invitations, bookings and

follow-up communications.

5. Audit & Compliance:

o Conduct audits to ensure the correct use of the STAR’s logo and key information by

members across various platforms.

o Perform audits to verify the inclusion of Alternative Dispute Resolution (ADR)

information in members’ terms and conditions and other relevant documents.

6. Membership Administration:

o Administer membership renewals, including issuing renewal notices and processing

payments.

o Follow up with members regarding outstanding payments.

o Maintain accurate and up-to-date customer records and contact information for

members.

7. Alternative Dispute Resolution

o To support STAR’S Alternative Dispute Resolution service as and when required by;

a) dealing with incoming calls, emails and letters and to act or provide advice as

appropriate;

b) liaising with customers and STAR members in line with STAR’s ADR

procedure;

8. General Office Duties:

o Assist with other administrative tasks as needed to support STAR’s operations.

o Maintain organised filing systems and ensure that records are accurately stored and

easily accessible.

9. General

o To champion ‘safe ticketing’ in the eyes of consumers buying any form of live

entertainment ticket.

o To undertake training as required to further self-development and the role.


Qualifications:

• Proven experience in an administrative or executive assistant role.

• Good IT skills with an aptitude for learning more.

• Strong communication skills, both written and verbal.

• Excellent organisational and time-management abilities.

• Familiarity with social media platforms and experience in managing business accounts.

• Experience in membership or customer relationship management is an advantage.

• Attention to detail and a high level of accuracy in work.

• Ability to work independently and handle multiple tasks simultaneously.


Conditions:

• Full-time position for 35 hours a week Monday-Friday

• Employee pension contributions matched up to 7%

• 33 days annual leave a year, including public holidays


This job description outlines the primary duties and responsibilities for the role of Administration Assistant. Other tasks may be assigned as needed to support the STAR’s objectives.


APPLICATION PROCEDURE

Applications close on 23 February and should be made by clicking "Apply on Company Website"


WORK PERMITS

Under the Asylum and Immigration Act, we are required to check that anyone taking up employment with us has the legal right to work in the UK. Successful applicants will be asked to provide us with documentary evidence to support their entitlement to work in the UK prior to taking up employment.

In the event of an offer of employment being made, we will take up references and reserve the right to validate all information entered on your application form.


EQUALITY, DIVERSITY, AND INCLUSION (EDI)

STAR is committed to promoting equality, diversity, and inclusion (EDI) in all aspects of recruitment. We value the unique contributions of individuals and aim to create a workplace that reflects the diverse communities we serve. This policy ensures fair treatment and equal opportunities for all candidates, regardless of their background.

  • Facebook

Direct job link

www.jobs24.co.uk/job/administration-assistant-124511282

About this company

Society of Ticket Agents and Retailers

View full company profile
Displaying results 1 to 20 of 57 found