27 Permanent, Admin / Secretarial / PA jobs in Rhondda, Rhondda Cynon Taf - Rhondda Cynon Taf
Online Customer Support C...
Wilmington plc, Nantgarw, Rhondda Cynon Taf - Rhondda Cynon Taf
- Full time
- Permanent
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The National Lottery Heritage Fund, Adamsdown, Caerdydd - Cardiff
- Full time
- Permanent
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Technical Services Adviso...
Rhondda Cynon Taf, Tylorstown, Rhondda Cynon Taf - Rhondda Cynon Taf
- Full time
- Permanent
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Student Records Assistant
SWANSEA UNIVERSITY, Abertawe
- Full time
- Permanent
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Personal Assistant
Admiral Group Plc, Adamsdown, Caerdydd - Cardiff
- Full time
- Permanent
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Child Protection Conferen...
neway international, Adamsdown, Caerdydd - Cardiff
- Full time
- Permanent
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Administration and Resour...
Cwm Taf Morgannwg University Health Board, Tylorstown, Rhondda Cynon Taf - Rhondda Cynon Taf
- Full time
- Permanent
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Remote Prop Trading Job i...
Maverick Trading, Can be based anywhere.
- Part time
- Permanent
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Remote Prop Trading Job i...
Maverick Trading, Can be based anywhere.
- Part time
- Permanent
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Data Protection Executive
RUGBY FOOTBALL UNION, Can be based anywhere.
- Full time
- Permanent
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Administrator
A&o Shearman, Can be based anywhere.
- Full time
- Permanent
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Administration Coordinato...
Willmott Dixon, Adamsdown, Caerdydd - Cardiff
- Full time
- Permanent
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Receptionist Old School S...
GP Practice, Pontyclun, Rhondda Cynon Taf - Rhondda Cynon Taf
- Part time
- Permanent
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Field Service Co-Ordinato...
Brush Group, Abercanaid, Merthyr Tudful - Merthyr Tydfil
- Full time
- Permanent
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Payroll Specialist
Teva Pharmaceuticals, Creunant/Crynant, Castell-nedd Port Talbot - Neath Port Talbot
- Full time
- Permanent
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Information Support Offic...
Government of The United Kingdom, Moulton, Bro Morgannwg - the Vale of Glamorgan
- Full time
- Permanent
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Operational Finance and A...
VEESUPPORTSERVICES LTD, Tylorstown, Rhondda Cynon Taf - Rhondda Cynon Taf
- Part time
- Permanent
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Scheduler
GT Comms Limited, Can be based anywhere.
- Full time
- Permanent
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Scheduler
GT Comms Limited, Can be based anywhere.
- Full time
- Permanent
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Online Customer Support Co-ordinator
Salary not available. View on company website.
Wilmington plc, Nantgarw, Rhondda Cynon Taf - Rhondda Cynon Taf
- Remote working
- Full time
- Permanent
Posted today, 21 Jan
Job ref: 12448d37afa741e7a053bd019adc3b5a
Full Job Description
This role ensures efficient course completion processing, accurate database updates, and responsive support to clients and delegates., You will be responsible for:
- Respond to learner submissions, record assessments, and update tracking systems.
- Process certificates for completed courses, update learner status, and prepare documentation for dispatch.
- Oversee the Learning Management System (LMS) and e-learning inbox, updating relevant information in spreadsheets and databases.
- Enrol new delegates, set up client accounts, and handle new department configurations.
- Answer queries, monitor delegate progress, and assist colleagues during periods of leave or absence.
Managing high volumes of inquiries while maintaining patience, empathy, and accuracy in every interaction.
What We're Looking For
To be successful in this role, you must have / be:
- Experience and knowledge with working on Online Learning provision
- Excellent understanding and working knowledge of all Microsoft packages.
- Excellent word-processing skills.
- Attention to detail - accuracy.
- Ability to work on own initiative, self-motivated.
- Strong initiative and ability to work to tight deadlines and fluctuating workload.
- Excellent English skills both written / verbal.
- Team player in addition to ability to work unsupervised.
- Customer focused and excellent telephone manner.
To be successful in this role, it would be great if you have:
- Previous experience working in a training company
We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment., We are ambitious, inclusive, and filled with integrity and curiosity. Join us and achieve more in your career with mutual respect, support, and fair rewards.
Astutis, part of the Wilmington plc, is a leading provider of accredited Health, Safety, and Environmental training.
We deliver learning solutions in various formats, including online, virtual, and classroom-based, achieving pass rates at least 10% above the national average.
With significant growth over the past three years, we are excited to bring new talent into our dynamic and ambitious team.
What We Can Offer You: Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources!