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Resolution and Tribunal Officer
Salary not available. View on company website.
Sohlremit Limited, Onehouse, Suffolk
- Remote working
- Full time
- Temporary
Posted 1 week ago, 14 Apr
Job ref: 152e5e3a10564d1481cddebbe3252291
Full Job Description
The Resolution and Tribunal Officer at Suffolk Council is responsible for managing and resolving disputes, complaints, and cases related to local government services. This role involves investigating issues brought by residents, ensuring compliance with relevant policies and procedures, and facilitating effective communication between parties. The officer will prepare and present cases at tribunals or hearings, providing clear and concise documentation and evidence. They will work closely with legal teams, service departments, and external stakeholders to resolve conflicts and achieve fair outcomes. Strong communication, analytical, and problem-solving skills are essential, along with the ability to handle sensitive situations with discretion and professionalism. The position requires a proactive approach to managing caseloads, meeting deadlines, and maintaining high standards of service delivery.
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