To drive the standard in customer care.
To provide technical advice and carry out vehicle inspections to provide a diagnosis, maintenance and repair work, in accordance with approved technical procedures, in order to keep vehicles in optimum working condition.
To maintain the highest standards of safety, and to meet all legislative and corporate standards.
You'll demonstrate our Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customer and prospects., Deliver the highest possible levels of technical advice, service and maintenance to all our customers, on Ford and other brand vehicles.
Work within the relevant protocols, as dictated by legislation, the company, the manufacturer and relevant suppliers at all times.
Assist Senior and Master Technicians, and undertake learning and development as prescribed.
Maintain comprehensive records, in an appropriate and timely fashion, and ensure colleagues do the same.
Create and maintain a supportive culture for all colleagues in line with our clients PPA.
Commit to ongoing learning and development.
Deliver all services in the most resource-effective manner possible.

Fully qualified - City & Guilds Level 2 or 3 or NVQ Level 2 or 3 qualification or equivalent
Demonstrate ability to manage processes, administration and paperwork.
Have previous Automotive Technician experience. Ideally you will also have an MOT Testing qualification and some main dealership experience
Demonstrate ability to support, coach, and counsel and develop colleagues and junior team members and to deliver high standards of technical advice, service and maintenance to all customers.
Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
Evidence of 'Right to work in the UK'

33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
Pension Scheme & Life Assurance
Discount on Service, Bodyshop and Parts
1 day each year to volunteer for a charity of your choice
Access to Perks at Work discount website
Role is full time and permanent.