22 Call / Contact Centres jobs in Bromsgrove

Agile Coach

£70000

The National Farmers Union Mutual Insurance Society Limited, Stratford-upon-Avon, Warwickshire

  • Full time
  • Permanent

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Posted today, 31 Jan

Workplace Experience Prog...

Salary not available. View on company website.

CBRE, Inc., Birmingham

  • Full time
  • Permanent

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Posted 1 day ago, 30 Jan

Senior Customer Service R...

£33000

The National Farmers Union Mutual Insurance Society Limited, Stratford-upon-Avon, Warwickshire

  • Full time
  • Permanent

Apply on company site

Posted 3 days ago, 28 Jan

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The National Farmers Union Mutual Insurance Society Limited, Stratford-upon-Avon, Warwickshire

  • Full time
  • Permanent

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Agile Coach

£70000

The National Farmers Union Mutual Insurance Society Limited, Stratford-upon-Avon, Warwickshire

  • Onsite working
  • Full time
  • Permanent

Posted today, 31 Jan

Job ref: 35f75c3267644e4892c1d1355234f2d3

Full Job Description

We're looking for an experienced Agile Coach to join the Agile Centre of Excellence & Enablement to support the Organisation with its adoption and implementation of lean-agile and agility across the organisation and help in our transition to a product-based organisation. As an Agile Coach, you'll be responsible for shaping an enduring Agile Strategy and "Ways of Working "and coaching and directing our Leaders, Scrum Masters and Teams on Agile Methodologies to achieve higher levels of agile maturity. In addition, the Agile Coach will be responsible for fostering collaboration, optimising processes, and helping teams deliver value to customers efficiently. The Agile Coach acts as a mentor, role model, trainer, and change agent to enable teams to reach their full potential in adopting Lean-Agile practices. The Agile Coach will ensure engagement with the external agile community via seminars and reading ensuring NFU Mutual "leads" in its adoption of Lean-Agile ways of working.

The successful candidate will be able to demonstrate coaching and have experience in guiding, coaching, training and mentoring Leaders, Managers and Teams on Agile Methodologies, ways of working and product-based organisations. You'll display a continuous improvement mindset and highlight opportunities to improve the team's lean-agile capability. You'll hold extensive knowledge of agile methodology and frameworks (Including ADO) such as Scrum, Kanban, XP, DevOps, and be knowledgeable about Agile techniques like: Estimating, User Stories and Continuous Integration. Setting up, coaching, and training new scrum teams in their adoption of NFU Mutual's scaled agile operating model, guardrails and best practice ADO will form a key part of this role, whilst being able to work collaboratively and individually as required. You'll also communicate effectively via your skills in both written and verbal forms. To be successful in this role, you'll also have:

  • Demonstrable equivalent industry experience within Agile Coaching (Essential).
  • Industry experience in a scaled agile environment (Essential).
  • Certified Scrum Master (Essential).
  • General coaching qualification or internal coaching training (Essential).
  • Prince2 Agile or DSDM project management, and Certified Scrum Professional Scrum Master (Desirable).

    Working at NFU Mutual
  • We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

  • £55,000 - £70,000 annual salary
  • Annual bonus (up to 25% of salary)
  • Contributory pension scheme, up to 20%, including your 8% contribution
  • 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
  • A Family Friendly policy that helps you balance your work and family responsibilities
  • Private medical insurance + options to add family members
  • Access to savings at High Street brands, travel and supermarkets
  • £20 contribution to a monthly gym membership - subject to T&Cs
  • Health and wellbeing plan - cashback for dentist, opticians, physio and more
  • Employee Volunteering - volunteer in the community for one day each year
  • Unlimited access to Refer a Friend £500 bonus scheme
  • Life Assurance cover of 4 x salary
  • Employee discounts of 15% on a range of NFU Mutual insurance policies.
  • Facebook

Direct job link

www.jobs24.co.uk/job/agile-coach-124549798

About this company

The National Farmers Union Mutual Insurance Society Limited

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