6 Call / Contact Centres jobs in Faringdon, Oxfordshire

Performance Analyst

Salary not available. View on company website.

Sodexo, Swindon

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 7 Feb

Customer Service Officer

Salary not available. View on company website.

Oxford City Council, Oxford

  • Full time
  • Temporary

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Posted 5 days ago, 7 Feb

Escalation Resolution Ass...

Salary not available. View on company website.

TripAdvisor, Oxford

  • Full time
  • Permanent

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Posted 1 weeks ago, 1 Feb

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Call / Contact Centres jobs Faringdon, Oxfordshire

PLM Support Engineer

Salary not available. View on company website.

Williams Racing, Grove, Oxfordshire

  • Full time
  • Permanent

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Posted 2 weeks ago, 29 Jan

Complaints Specialist

£37000

The Openwork Partnership, Swindon

  • Full time
  • Permanent

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Posted 2 weeks ago, 29 Jan

Service Desk Analyst

£36616

University of Oxford, Oxford

  • Full time
  • Temporary

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Posted 2 weeks ago, 23 Jan
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Performance Analyst

Salary not available. View on company website.

Sodexo, Swindon

  • Onsite working
  • Full time
  • Permanent

Posted 5 days ago, 7 Feb

Job ref: d0d39a8b7e46471d9b3b7be8e6c7a202

Full Job Description

Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.
We are seeking a talented and driven Performance Analyst to join our dynamic team at Delta 1100, Cardiff. In this role, you will play a key part in ensuring the accuracy and timely delivery of reports, as well as providing valuable insights that drive performance improvements across client supply chains. If you're passionate about data analysis and looking for a new challenge, we want to hear from you!
What you'll do:
+ Accurately and efficiently deliver contractual, monthly, and ad-hoc reports within agreed deadlines.
+ Gather data from various stakeholders, ensuring full ownership of the data and its accuracy.
+ Produce Supplier Performance reports, highlighting any in-month risk areas and escalating to the Performance Manager.
+ Report on Supplier Performance on a weekly and monthly basis, acting as an early warning system for potential risk areas and promptly escalating issues.
+ Provide clear, concise commentary, insights, and recommendations based on performance data.
+ Proactively analyse reporting outputs to identify opportunities for improvement and create actionable recommendations.
+ Develop new reports aligned with business needs and client requirements, ensuring reports provide actionable insights.
+ Produce accurate reports from a variety of data sources to operationally support the client and account team.
+ Regularly review and update process documents and process maps, maintaining accuracy and efficiency.
+ Conduct quality assurance on all reporting outputs, ensuring a full audit trail and visibility of any remedial actions taken.
+ Identify new reporting opportunities that can better support client objectives and improve operational performance.
+ Challenge existing reporting methods and processes to ensure the most effective and efficient service is delivered.
What you bring

+ Relevant experience within a similar role where gathering, manipulating and analysing data was essential
+ Experience of reporting on measurement results and identifying trends
+ Experience of building effective working relationships both internally and externally
+ Excellent working knowledge of Microsoft Office
+ Good knowledge of reporting systems, Power Bi
+ Able to plan and prioritise own workload

About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
+ Unlimited access to an online platform offering mental health and wellbeing support.
+ Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
+ Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
+ The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
+ Money Insights and financial benefits via the Salary Finance Platform.
+ Save for your future by becoming a member of the Sodexo Retirement Plan
+ A death in Service benefit for colleagues who pass away whilst employed by Sodexo
+ Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
+ Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
+ Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
+ Flexible and dynamic work environment
+ Competitive compensation
+ Full training and full protective uniform supplied
Ready to be part of something greater? Apply today!
Package Description
+ 40 hours per week
+ Monday - Friday 09:00-17:00
+ £25,000 - £29,00 per annum
+ Sodexo rewards and benefits
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Direct job link

www.jobs24.co.uk/job/performance-analyst-124591823
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