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Customer Service Representative
Salary not available. View on company website.
xPO, Chippenham, Wiltshire
- Onsite working
- Full time
- Permanent
Posted today, 12 Feb
Job ref: 413fb70ade5441d1b934991dda2f8c72
Full Job Description
- Bill shipments according to applicable tariffs and pricing agreements
- Recognize and resolve documentation errors
- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
- Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to:
- Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
2 years of customer service experience - Strong computer, typing and 10-key skills
- Experience with Microsoft Office
- Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:
- Transportation experience
- Excellent verbal and written communication skills
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
Pay starts at $20.63 - 2nd Shift, 12:00PM-8:30PM
- Full health insurance benefits on day one
- Life and disability insurance
- Earn up to 13 days PTO your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
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