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Receptionist / OOH Coordinator - Aylesbury
Salary not available. View on company website.
Oxford Health NHS Foundation Trust, Walton, Aylesbury Vale
- Onsite working
- Full time
- Permanent
Posted 1 day ago, 12 Feb
Job ref: 5f4d394bea0a47a1bfe650aa7f20a6c8
Full Job Description
- Perform general office duties including: responding to email and telephone enquiries, taking and recording messages accurately, responding to queries appropriately
- Operate the Trust's switchboard, answering incoming calls and transferring callers appropriately using tools provided.
- Undertake training in new skills required for the Coordination Centres effective operation and to maintain those skills in line with supervision and appraisal.
- Provide postal services for the trust including signing and recording of mail.
Do you thrive working in a busy role where no two shifts are alike? Are you a customer-focused problem solver who works well under pressure? We are seeking full time (37.5 hours per week) or part time (minimum of 22.5 hours per week) Receptionists to join our busy Reception and Out of Hours Coordination Centre based at the Whiteleaf Centre in Aylesbury. You'll be the first point of contact for visitors, staff and service users therefore it is essential that you have excellent communication skills, show empathy and have a compassionate manner as some callers may sometimes be in a distressed state. As part of the role, you will be required to work all of the below shifts and be able to travel to other locations subject to departmental requirements: 06:00 - 14:00 / 14:00 - 22:00 / 22:00 - 06:00 / 09:00-17:00. If you're able to remain calm whilst working under pressure and have excellent organisation and prioritisation skills then we'd love to hear from you! Please note this role requires extended hours, weekends and bank holidays working patterns. Enhanced hourly rates will be paid. - Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
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