Customer Service Advisor
Shropshire, Shrewsbury, Shropshire
- Full time
- Temporary
Apply on company site
Customer Service Advisor ...
Concentrix Ltd, Can be based anywhere.
- Full time
- Permanent
Apply on company site
Webchat Adviser 24 hours/...
Vodafone Limited, Wolverhampton
- Full time
Apply on company site
Service Desk Apprentice -...
Polaris Inc., Sidemoor, Bromsgrove
- Full time
- Apprenticeship programme
Apply on company site
Operations Assistant
Specsavers, Dudley
- Full time
- Permanent
Apply on company site
Field Service Engineer - ...
Virgin Media, Wolverhampton
- Full time
- Permanent
Apply on company site
Customer Service Represen...
Eurofins, Wolverhampton
- Full time
- Temporary
Apply on company site
Posted 6 days ago, 25 Jan
Job ref: 09568a6d47e2497abc383d4ea32355d7
Full Job Description
- Prompt users to undertake daily tasks and monitor their responses in real-time.
- Maintain accurate records of customer interactions using the appropriate systems.
- Liaise with Social Workers, partners, and provider organizations to discuss user needs.
- Handle sensitive and potentially distressing content with professionalism and empathy.
- Ensure all clients are treated with respect, dignity, and understanding.
- Keep up-to-date with available services for effective signposting and personal knowledge development.
Experience in a care, support, or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in challenging situations.
- Strong organizational skills and attention to detail for accurate record-keeping.
- Proficiency in using computer systems and video conferencing technology.
- Knowledge of local support services and resources is an advantage.
Direct job link
About this company
Shropshire
View full company profileJobs by core skill
Call / Contact Centres
Call / Contact Centres jobs by area
Call / Contact Centres jobs in Aldridge
Call / Contact Centres jobs in Bilston
Call / Contact Centres jobs in Birmingham
Call / Contact Centres jobs in Bloxwich
Call / Contact Centres jobs in Brierley Hill
Call / Contact Centres jobs in Bromsgrove
Call / Contact Centres jobs in Brownhills
Call / Contact Centres jobs in Coventry
Call / Contact Centres jobs in Dudley
Call / Contact Centres jobs in Evesham
Call / Contact Centres jobs in Great Malvern
Call / Contact Centres jobs in Halesowen
Call / Contact Centres jobs in Hereford
Call / Contact Centres jobs in Kidderminster
Call / Contact Centres jobs in Leigh
Call / Contact Centres jobs in Leominster
Call / Contact Centres jobs in Ludlow
Call / Contact Centres jobs in Malvern Link
Call / Contact Centres jobs in Oldbury
Call / Contact Centres jobs in Rowley Regis
Call / Contact Centres jobs in Smethwick
Call / Contact Centres jobs in Solihull
Call / Contact Centres jobs in Stourbridge
Call / Contact Centres jobs in Royal Sutton Coldfield
Call / Contact Centres jobs in Tipton
Call / Contact Centres jobs in Walsall
Call / Contact Centres jobs in Wednesbury
Call / Contact Centres jobs in West Bromwich
Call / Contact Centres jobs in Whitehaven
Call / Contact Centres jobs in Wolverhampton
Call / Contact Centres jobs in Worcester