23 Call / Contact Centres jobs in Smethwick, Sandwell

Area Manager

Salary not available. View on company website.

Amazon.com, Inc, Redditch

  • Full time
  • Permanent

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Posted today, 1 Feb

NetSec Technical Lead

Salary not available. View on company website.

The Scc, Birmingham

  • Full time
  • Permanent

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Posted today, 1 Feb

Workplace Experience Prog...

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CBRE, Inc., Birmingham

  • Full time
  • Permanent

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Posted 2 days ago, 30 Jan

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Call / Contact Centres jobs Smethwick, Sandwell

Customer Service Apprenti...

£12480

Cw Chambertraining, Kenilworth, Warwickshire

  • Full time
  • Permanent

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Posted 2 days ago, 30 Jan

Specialist Customer Servi...

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Warwickshire County Council, Bedworth Woodlands, Warwickshire

  • Full time
  • Temporary

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Posted 6 days ago, 26 Jan

Customer Contact Centre E...

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Daikin, Chelmsley Wood, Solihull

  • Full time
  • Permanent

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Posted 6 days ago, 26 Jan

Einverständniserklärung z...

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Arvato Ltd, Blyth End, Warwickshire

  • Full time
  • Temporary

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Posted 6 days ago, 26 Jan

Field Service Engineer - ...

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Virgin Media, Birmingham

  • Full time
  • Permanent

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Posted 1 week ago, 25 Jan

Customer Service Advisor

£22308

Virgin Media, Birmingham

  • Full time
  • Permanent

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Posted 1 week ago, 25 Jan

Customer Order Management...

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Cummins Inc., Redditch

  • Full time
  • Temporary

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Posted 1 weeks ago, 22 Jan

R99 Coordinator-AASC

£23000

Serco Group Plc, Little Bromwich, Birmingham

  • Full time
  • Temporary

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Posted 1 weeks ago, 21 Jan

Senior Multi-Skilled Cust...

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Arcus FM, Oakenshaw, Redditch

  • Full time
  • Permanent

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Posted 2 weeks ago, 17 Jan

Health and Benefits Admin...

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GB035 Mercer (UK) Limited, Digbeth, Birmingham

  • Full time
  • Permanent

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Posted 2 weeks ago, 17 Jan

Housing Assistant

£29474

Redditch Borough Council, St Georges, Redditch

  • Full time
  • Temporary

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Posted 2 weeks ago, 17 Jan

Customer Service Advisor ...

£23878

Concentrix Ltd, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 15 Jan

Webchat Adviser 24 hours/...

Salary Not Specified

Vodafone Limited, Wolverhampton

  • Full time

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Posted 2 weeks ago, 15 Jan

Service Charge Accounting...

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FirstPort Ltd, Birmingham

  • Full time
  • Permanent

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Posted 2 weeks ago, 12 Jan

Service Desk Apprentice -...

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Polaris Inc., Sidemoor, Bromsgrove

  • Full time
  • Apprenticeship programme

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Posted 2 weeks ago, 12 Jan

Operations Assistant

Salary not available. View on company website.

Specsavers, Dudley

  • Full time
  • Permanent

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Posted 2 weeks ago, 12 Jan

Menu Administrator

Salary not available. View on company website.

Stonegate Group, Solihull

  • Full time
  • Permanent

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Posted 3 weeks ago, 11 Jan
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Area Manager

Salary not available. View on company website.

Amazon.com, Inc, Redditch

  • Onsite working
  • Full time
  • Permanent

Posted today, 1 Feb

Job ref: ed3d1dfc2e9841058eab5173ebf1a91c

Full Job Description

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.,

  • Promote a culture of safety and wellbeing
  • Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
  • Support and lead a team and handle administrative work alongside building and supporting a strong team culture
  • Analyse performance and suggest process improvements to optimize work and improve customer service
  • Collaborate with other managers to standardise shift processes
  • A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

  • Bachelor's degree (or working towards a bachelor's degree)
  • Advanced proficiency in written and verbal English and local language
  • Relevant experience in performing data analysis, Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
  • Experience of communicating with a wide range of stakeholders, including your peers and leadership
  • Experience in a logistical working environment
  • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

    Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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Direct job link

www.jobs24.co.uk/job/area-manager-124563417

About this company

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