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Arvato Ltd, Blyth End, Warwickshire
- Full time
- Temporary
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Arvato Ltd, Blyth End, Warwickshire
- Onsite working
- Full time
- Temporary
Posted 5 days ago, 26 Jan
Job ref: 786c251677584393b02664021b5999d1
Full Job Description
The role is instrumental in supporting the key account managers and our operations team in delivering the operational service to our clients. You'll be the first point of contact for our clients, operations, and transport teams. Daily you will create reports for the clients which will include stock levels and shipment status which allows the clients to deliver exceptional service to customers.Your tasks
- Managing daily operational performance and KPI achievement
- Manage inbound deliveries, outbound deliveries, returns, and the transfer of related information back to customers and resolve any related issues.
- Lead and/or support internal and external weekly sync meetings and drive completion of relevant actions
- Participate in monthly and quarterly client meetings, providing insight for all service-related matters.
- Investigate and resolve any customer queries in line with their SLA
- Manage operational and transport performance for launch events
- Analyse information for weekly KPI reports and provide written investigation results and corrective action
- Analyse scheduled cycle count data and follow up actions in line with customer requirements and agreed process
- Maintain client-relevant performance reports including open orders, returns, and backlogs.
- Support the preparation and compilation of data for monthly customer statements/invoicing (service statements, transport cost statements, Intrastat, transport overviews)
- Provide operational data to support monthly invoicing processing
- Identify and record VAS tasks performed and ensure costs are captured
- Analyse client forecasting and highlight potential issues i.e. capacities or consumable volumes
- To ensure that all claims for loss or damage are administered in line with the published process.
- Complete daily/weekly carrier-related reporting. Investigate any problems and lead improvement opportunities., Google Tag Manager is a tag management system for conversion tracking, website analytics, remarketing and more. The following tracking providers are integrated via the Google Tag Manager, Umfasst von meiner Einwilligung sind die allgemeinen Angaben in meinem Bewerberprofil, die je nach Nutzung der optionalen Angaben aus folgenden personenbezogenen Daten bestehen können:
- Name/Vorname;
- Wohnsitz;
- Kontakt;
- akademischer und/oder beruflicher Werdegang;
- Qualifikationen/Zeugnisse;
- Fähigkeiten/Sprachkenntnisse;
- Reisebereitschaft. Bertelsmann ist weltweit niedergelassen. Daher kann ein Zugriff auch von außerhalb der EU, einem sog. Drittland erfolgen. Die DSGVO gilt zunächst nur in der EU, sodass kein weltweit angemessenes Datenschutzniveau garantiert werden kann. Ein solches Datenschutzniveau für die Drittländer kann mit einer ge-eigneten Garantie jedoch sichergestellt werden. Als geeignete Garantie kommen etwa Standardvertragsklauseln in Betracht, die von der EU Kommission bereitgestellt werden. Von etwaigen Garantien kann ausnahmsweise abgesehen werden, wenn Sie einwilligen. Daher umfasst meine Einwilligung auch die Datenver-arbeitung durch Drittländer nach Art. 49 (1) a DSGVO. Meine Einwilligung kann ich jederzeit mit Wirkung für die Zukunft widerrufen, indem ich über meine Profilein-stellungen die Zugriffe einschränke und/oder die Benachrichtigungsfunktion deaktiviere. Sie gilt zeitlich bis zur Löschung meines Bewerberprofils oder bis zum Widerruf. Die Einwilligung ist freiwillig. Eine Verweigerung oder ein Widerruf habt keine negativen Auswirkungen auf laufende Bewerbungsverfahren. Version: 3.0, Veröffentlich am 20. September 2021, Bertelsmann SE & Co KGaA, Carl-Bertelsmann-Straße 270 in 33311 Gütersloh, Germany as operator of the applicant portal and the company or Bertelsmann Stiftung or the partner company of the job posting for which you are applying are responsible for data protection in your online application. Upon receipt of your online application, your data will be processed for recruitment purposes on the basis of Art. 6 Para. 1 (b) GDPR and, if available, on the basis of the local regulations on the employee data protection. Your data will only be processed for further purposes if it is necessary for the fulfillment of contractual or legal obligations or if you have expressly given us your consent. The complete information on data protection according to Art. 12 to 14 GDPR and your rights to information, correction, deletion, limitation of processing, data transferability and objection according to Art. 15 to 21 GDPR can be found here . With my consent to participate in the candidate pool and/or prospect pool, I allow all authorized recruiters of Bertelsmann companies and the Bertelsmann Stiftungen and Partner Companies to have access to my candidate profile in order to check it for suitable career matters, and to contact me in this regard. I only allow contact if the notification function is activated. Included in my consent are the general data in my applicant profile, which may consist of the following per-sonal data depending on the use of the optional data:
- Surname/first name;
- Residence;
- Contact;
- Academic and/or professional background;
- Qualifications/certificates;
- Skills/language skills;
- Willingness to travel., Bertelsmann SE & Co KGaA, Carl-Bertelsmann-Straße 270 in 33311 Gütersloh, Germany as operator of the applicant portal and the company or Bertelsmann Stiftung or the partner company of the job posting for which you are applying are responsible for data protection in your online application. Upon receipt of your online application, your data will be processed for recruitment purposes on the basis of Art. 6 Para. 1 (b) GDPR and, if available, on the basis of the local regulations on the employee data protection. Your data will only be processed for further purposes if it is necessary for the fulfillment of contractual or legal obligations or if you have expressly given us your consent. The complete information on data protection according to Art. 12 to 14 GDPR and your rights to information, correction, deletion, limitation of processing, data transferability and objection according to Art. 15 to 21 GDPR can be found here . With my consent to participate in the candidate pool and/or prospect pool, I allow all authorized recruiters of Bertelsmann companies and the Bertelsmann Stiftungen and Partner Companies to have access to my candidate profile in order to check it for suitable career matters, and to contact me in this regard. I only allow contact if the notification function is activated. Included in my consent are the general data in my applicant profile, which may consist of the following per-sonal data depending on the use of the optional data:
- Surname/first name;
- Residence;
- Contact;
- Academic and/or professional background;
- Qualifications/certificates;
- Skills/language skills;
- Willingness to travel. Bertelsmann is established worldwide. Therefore, access can also take place from outside the EU, from a so-called third country. The GDPR initially only applies in the EU, so that no globally appropriate level of data protection can be guaranteed. However, efforts to ensure a similar level of data protection for third countries is underway. For example, standard contractual clauses provided by the EU Commission may qualify as a suitable guarantee. Any guarantees may exceptionally be waived if you consent to this. Therefore, my con-sent also includes data processing by third countries according to Art. 49 Para. 1 (a) GDPR. I can revoke my consent at any time with effect for the future by restricting access via my profile settings and/or deactivating the notification function. It is valid until the deletion of my applicant profile or until revoca-tion. The consent is voluntary. A refusal or a revocation has no negative effects on current application pro-cedures. Version: 3.0, Published September 21th, 2021 Für die Nutzung der "CV Matcher"-Funktion gelten die folgenden Datenschutzhinweise: Der Zweck der Verarbeitung Ihrer Daten besteht darin, Ihnen auf Basis des hochgeladenen Lebenslaufes passende Stellenausschreibungen vorzuschlagen. Es werden nur die im Lebenslauf zur Verfügung gestellten Angaben verarbeitet. Eine Zusammenführung mit weiteren Daten wie der IP-Adresse aus Log-Dateien findet nicht statt. Die von Ihnen zur Verfügung gestellten Daten werden umgehend nach der Analyse des Lebenslaufs und Darstellung der passenden Stellenausschreibungen gelöscht. Eine darüber hinaus gehende dauerhafte Speicherung findet nicht statt. Die Rechtsgrundlage für die Verarbeitung der Daten ist Ihre Einwilligung nach Art. 6 (1) Buchstabe a DSGVO. Überdies fallen bei der Nutzung der "CV Matcher"-Funktion Log-Daten (u. a. IP-Adresse) an, deren Verwendungszweck der sichere Betrieb der Webseite und des "CV Matcher" sind. Die Rechtsgrundlage für die Verarbeitung dieser Daten ist das berechtigte Interesse nach Art.6 (1) Buchstabe f DSGVO. Sie verfügen über ein Recht auf Widerruf der Einwilligung. Da jedoch keine dauerhafte Speicherung der Daten erfolgt und diese unmittelbar nach der Darstellung der passenden Stellenausschreibungen gelöscht werden, hat ein Widerruf keine weiteren Auswirkungen. The following data protection information applies to the use of the "CV Matcher" function: The purpose of processing your data is to suggest suitable job openings to you based on your uploaded CV. Only the information provided in the CV will be processed. A combination with further data such as the IP address from log files does not take place. The data provided by you will be deleted immediately after the analysis of the CV and the presentation of suitable job openings. A permanent storage does not take place. The legal basis for processing the data is your consent in accordance with Art. 6 (1) letter a GDPR. In addition, log data (including IP address) is generated when using the "CV Matcher" function, the purpose of which is the secure operation of the website and the "CV Matcher". The legal basis for the processing of this data is the legitimate interest according to Art.6 (1) letter f GDPR. You have a right to withdraw your consent. However, since the data is not stored permanently and is deleted immediately after the presentation of the matching job opening, a revocation has no further consequences. The following data protection information applies to the use of the "CV Matcher" function: The purpose of processing your data is to suggest suitable job openings to you based on your uploaded CV. Only the information provided in the CV will be processed. A combination with further data such as the IP address from log files does not take place. The data provided by you will be deleted immediately after the analysis of the CV and the presentation of suitable job openings. A permanent storage does not take place. The legal basis for processing the data is your consent in accordance with Art. 6 (1) letter a GDPR. In addition, log data (including IP address) is generated when using the "CV Matcher" function, the purpose of which is the secure operation of the website and the "CV Matcher". The legal basis for the processing of this data is the legitimate interest according to Art.6 (1) letter f GDPR. You have a right to withdraw your consent. However, since the data is not stored permanently and is deleted immediately after the presentation of the matching job opening, a revocation has no further consequences.
- Confident when dealing with complex multi-department situations.
- Able to communicate effectively through both oral and written methods
- Highly organised with the ability to prioritise workload and deal with conflicting priorities.
- Analytical skills with the ability to translate the information into an easy-reading format.
- Good PC skills, including, Microsoft packages, and has worked with SAP WMS and Power BI
- Excellent stakeholder management
25 days annual leave plus 8 bank holidayswith the option to purchase up to an additional 5 days - Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Benefit Hub
- Free Parking
You'll be customer-focused with a proactive approach to problem-solving as well as: