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Benefits Advisor / Cynghorydd Budd-Daliadau
Salary not available. View on company website.
Tenovus Cancer Care, Pont-y-pant, Conwy - Conwy
- Remote working
- Full time
- Temporary
Posted 6 days ago, 23 Mar
Job ref: 12f0ebcdc91443c383e9296747ac2362
Full Job Description
Last year our Benefits Advice team supported well over 1500 service users and this role will help US reach so many more people affected by the financial impact of cancer when they need it most., Work in partnership with hospital colleagues to build a professional referral network and support their cancer patients when it comes to delivering a quality Welfare Benefits Advice service
Working remotely, you will have the necessary skills and experience to communicate impartially and sensitively with a range of clients and third parties
Managing a caseload independently, assisting service users to apply for benefits and maximising their entitlement
Represent service users at Benefit Appeal Tribunals as required
We're committed to safe recruitment especially when our roles are working directly with vulnerable adults. As such the requirements of the role mean the successful candidate will be required to undertake a DBS check in line with the role.
As an experienced Welfare Benefits Advisor, it's an opportunity to make a tangible difference across a host of oncology areas such as breast cancer, colorectal cancer, gynaecological cancer and lung cancer. You'll be able to work independently and build strong referral relationships within the hospitals to help you in delivering your service., We'd love your CV and a covering letter to demonstrate your skills, experience and motivation for joining us and where you'd match our values and excel in the role. You should be able to demonstrate:
How you manage a service user caseload, deal with the DWP, Local Authorities, Appeals and Tribunals service and handle complex information in this area expertly
A proven ability to deliver up to date welfare benefits advice to a specialist level (It doesn't have to be cancer or health related)
You're sensitive when dealing with your client work such as gathering advice and communicating information
You're comfortable managing and prioritising your workload proactively, are resilient and adapt well to change and work within professional boundaries
Where you've built effective partnerships and professional networks
This role is mainly working remotely so you'll need to be resilient, self-motivated and have the appropriate confidential space to do this job from home. Supported by an admin team to help keep things going smoothly you'll need excellent IT skills and the experience of using databases., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Hours: Full Time, 35 hours per week, supported by flexible working, in a 3 year funded fixed term contract
Your core working hours are 11am to 3pm and you can operate between 7am - 9pm. That means you've the opportunity to manage your hours around our core times to fit in with your work and lifestyle commitments.
Work locations: Home Based with occasional travel to the Betsi Cadwaladr Health Board Area and Cardiff Head Office
Working mainly from home, there will be occasional travel to the Betsi Cadwaladr health board area to build relationships in the hospitals so being located in the North Wales area would be beneficial to this role.
There's sometimes an occasional need to work at our Cardiff City Centre Head Office too, as the job requires, for example for quarterly team meetings and although we love to see our people in the office we don't set regular and weekly office days as we know how important flexibility is to all of us.
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