1 Permanent, Charity / Voluntary jobs in Ripon

Are you passionate about creating sustainable communities? Can you take a holistic and proactive approach to tenancy management issues? If so, come join Broadacres to be part of delivering a great customer experience as we strive to be the best rural housing association in the country. The Neighbourhood Officer role You will be responsible for ensuring your patch area is a secure, peaceful and attractive place to live where customers want to put down roots. The patch area for this position is to be confirmed. No two days will be the same whether you are addressing environmental issues, working with customers to resolve and avoid tenancy breaches or signing up a customer to their new home. You'll collaborate with internal teams and external agencies to lead on delivering our Neighbourhood Offer which aims to help enhance community cohesion, and to give customers an opportunity to get involved in identifying and resolving issues within their local area. Working out of one of our hubs you'll be at the forefront ensuring that there is visible and proactive neighbourhood and tenancy management within our communities. What we are looking for:

• Relevant and significant housing experience
  
  Ability to be autonomous and solve complex problems to achieve a positive outcome.
• Ability to identify estate management concerns including health and safety, and escalate where appropriate.
• Ability to deliver high levels of performance to meet the agreed targets, standards and deadlines in a performance-oriented culture.
• An understanding of and the ability to apply the appropriate legislation, policies and procedures.
• Relevant professional qualification (CIH level 3) or willingness to undertaking studies to obtain this.
• You must also hold a valid driving licence and have access to a vehicle with appropriate vehicle insurance.
  
  Broadacres is a successful, innovative, not for profit housing association based in the market town of Northallerton in North Yorkshire.
Currently we own and manage more than 6,500 homes and have stock in Hambleton, Darlington, Richmondshire, Harrogate, Redcar and Cleveland, Ryedale, Scarborough, Selby, the East Riding of Yorkshire, York and Leeds. We provide a range of services to our customers, all aimed at meeting our vision; 'to be the best rural housing association in the country'. Whether it is carrying our repairs to ensure your home is kept to the highest standards or providing you with ways of saving money, we strive to ensure you receive a first-class service and that, ultimately, you are proud to say you live in a Broadacres' home.


• Competitive Salary
• Professional Development: Opportunities for continuous learning, training, and career growth.
• Supportive Work Environment: A collaborative and innovative workplace that values your contributions.
• Comprehensive Benefits: A range of benefits to support your wellbeing and personal development.