RESPONSIBLE FOR: This is a new role, so the successful candidate can help shape the role. Documenting how Greener and Cleaner delivers existing services, helping to design new projects and services, capturing templates to allow other communities to develop sustainability hubs.,

Beginning to capture our overall service blueprint for the Greener and Cleaner Hub project
Understanding and documenting current processes and procedures throughout the organisation, and identifying areas for improvement
Creating different pieces of collateral around processes and service design that best suits the activity (such as flow charts, step-by-step documents, etc.)
Creating and documenting lessons learned through carrying out processes as to ensure the lessons are used in future
Understanding, interpreting, and communicating needs of the process / template user
Understanding Greener and Cleaner's mission and the impact of the charity on the wider community
Other duties as required that are reasonably requested

Greener and Cleaner is looking for a Blueprint Officer to ensure that the learning from our projects benefits the wider community. You will need a track record in service design and documenting ways of working, processes, and procedures.