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Birmingham Women's and Children's NHS Foundation Trust, Birmingham
- Onsite working
- Full time
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Posted 3 days ago, 14 Apr
Job ref: bb0669b79de44819b1e5c1efbc693956
Full Job Description
Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged., An opportunity has arisen for a pro-active and motivated individual to join the Central Outpatient Scheduling team as Booking Office Manager at Birmingham Women's and Children's NHS Foundation Trust.
We are looking for a Booking Office Manager with excellent communication skills, organisational skills and enthusiasm to lead and support services across both the Birmingham Children's and Birmingham Women's hospital sites.
This is an exciting role which would be ideal for someone wishing to develop operational management experience and leadership skills. The post holder, alongside other Booking Office Manager colleagues, will be responsible for the day-to-day coordination and efficient running of the Central scheduling team, as well as supporting the delivery of key performance targets. Effective communication with Divisional administrative and Clinical colleagues is essential.
You will play a key role in the development of an expanding team, and with the implementation and stabilisation of BWCs new EPR system.
Interviews will be held on Thursday 3rd April 2025., The post-holder will be responsible for the day-to-day operational management of the Central Booking Office Team in collaboration with the Central Booking management team.
The post-holder will assist the Service manager in the development and implementation of patient focused processes, policies and procedures, which support the Trust in the delivery of scheduled pathways within agreed access targets.
The post holder will provide effective leadership of the Central booking team to deliver a highly efficient support service to the Trust.
They will work in collaborative manner with clinicians, managers and colleagues providing an effective and efficient administrative and outpatient scheduling service.
They will be responsible for the day-to-day management of the staff and the service and will also be responsible for the development and delivery of training programmes for the administration and booking & scheduling staff ensuring that staff are proficient in the application of the trust's Access Policy and the use of IT systems which support the delivery of elective outpatient care.
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
We are looking for a Booking Office Manager with excellent communication skills, organisational skills and enthusiasm to lead and support services across both the Birmingham Children's and Birmingham Women's hospital sites.
This is an exciting role which would be ideal for someone wishing to develop operational management experience and leadership skills. The post holder, alongside other Booking Office Manager colleagues, will be responsible for the day-to-day coordination and efficient running of the Central scheduling team, as well as supporting the delivery of key performance targets. Effective communication with Divisional administrative and Clinical colleagues is essential.
You will play a key role in the development of an expanding team, and with the implementation and stabilisation of BWCs new EPR system.
Interviews will be held on Thursday 3rd April 2025., The post-holder will be responsible for the day-to-day operational management of the Central Booking Office Team in collaboration with the Central Booking management team.
The post-holder will assist the Service manager in the development and implementation of patient focused processes, policies and procedures, which support the Trust in the delivery of scheduled pathways within agreed access targets.
The post holder will provide effective leadership of the Central booking team to deliver a highly efficient support service to the Trust.
They will work in collaborative manner with clinicians, managers and colleagues providing an effective and efficient administrative and outpatient scheduling service.
They will be responsible for the day-to-day management of the staff and the service and will also be responsible for the development and delivery of training programmes for the administration and booking & scheduling staff ensuring that staff are proficient in the application of the trust's Access Policy and the use of IT systems which support the delivery of elective outpatient care.
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
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