The Service Development Officer's role is to support and coordinate the delivery of Lifelong Links (LL) and Family Group Conference (FGC) Services. Main duty and responsibilities will involve:

Use a range of data and information sources and systems undertaking the mapping of activity and produce forecasts to inform service planning.
To establish and maintain documentation /information to assist FGC and LL coordinators and Management Team to monitor quality of service, liaising with responsible staff to ensure deadlines are met and alert the managers to any issues of potential concern.
Organise and minute meetings, i.e. monthly FGC & LL Team Meetings, meetings of implementation group for LL and any other key meetings as directed.
Monitor and track referrals into both LL & FGC Services

Educated to Degree level or equivalent qualifications and/or substantial work experience.
Knowledge of the agenda for children and families.
Understanding of the City Council's Equal Opportunities Policy and a commitment to the Departments' core values.
How to use information from a variety of sources for analytical and comparative purposes to measure performance.
Ability to analyse financial and numerical data , provide an account of impact of decisions on finance and advice on financial implications of decisions.
Ability to take personal initiative and respond independently to unexpected problems and work on own initiative.
Ability to utilise IT software to assist in monitoring and evaluation of services using all available information.
Experience in producing a range of high quality reports and documents.
Experience in creation and use of spreadsheets, word processing, and presentation packages database and spreadsheet packages.
Experience of presenting information to a variety of stakeholders.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.

Members of the Armed Forces and veterans
Are currently in care or have previously been in care
If you consider yourself to be disabled or if you have a long-term health condition